Article

Live webinar: Boosting the employee experience

Retail, restaurant and service employees play a critical part in a rewarding customer experience and that's why the employee experience must be as fulfilling and engaging as that of the customer.

Photo by iStock.com

June 11, 2019 by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

As any retailer, restaurant operator or industry services company knows, the store associate plays an incredibly important and vital role when it comes to the customer experience.

In fact, their role is so important that store associates are now considered brand ambassadors, who possess ever-increasing value in ensuring the customer is engaged and satisfied with the shopping, dining and service experience.

As a result, companies must place greater attention on the employee experience and that's the focus of an upcoming free live webinar sponsored by talentReef.

Ensuring the employee experience is a fulfilling one leads to decreased staff turnover and improved employee performance. It can also be a huge boon to hiring as today's workers want a quality experience — one that engages and offers a purpose and sense of social responsibility.

The one-hour discussion, led by talentReef founder and Chief Product Officer Tim Leonard, will include insight on crafting and deploying employee experience best practices, how technology can help enhance and innovate the employee experience, and how to easily analyze the knowledge, growth and health of your total workforce.

The webinar will take place on June 25 at 1 p.m. EST.

Don't miss this opportunity to ensure your employee experience is on par with your brand's customer experience. Sign up here to register.

About Judy Mottl

---

Judy Mottl is editor of Retail Customer Experience and Digital Signage Today. She has decades of experience as a reporter, writer and editor covering technology and business for top media including AOL, InformationWeek, InternetNews and Food Truck Operator.

Connect with Judy: