The Tesco CEO gave a generous speech at NRF where addition to his ten management tips, he also offered six drivers of growth for the coming years.
January 13, 2010 by James Bickers — Editor, Networld Alliance
NEW YORK ― Tesco CEO Sir Terry Leahy gave a generous speech at NRF's BIG Show Tuesday morning. In addition to his ten management tips, he also offered six drivers of growth for the coming years:
Trust. "Trust comes from the consumer judging the organization. What has that organization done for me?"
Information. "People know a lot more about us now as businesses. There's nowhere to hide. You'd better be transparent as an organization."
Health. "It's a basic anthropological driver - everybody wants to live forever and look good."
Convenience. "There's going to be a big development of shopping on mobile phones."
Simplicity. "It's harder and harder to make satisfying decisions. People don't want more products in their lives. They want problems solved."