Article
NRF: Sir Terry Leahy's six drivers for growth in 2010
The Tesco CEO gave a generous speech at NRF where addition to his ten management tips, he also offered six drivers of growth for the coming years.
January 13, 2010 by James Bickers — Editor, Networld Alliance
ChatGPT
Grok
Perplexity
ClaudeNEW YORK ― Tesco CEO Sir Terry Leahy gave a generous speech at NRF's BIG Show Tuesday morning. In addition to his ten management tips, he also offered six drivers of growth for the coming years:
Trust. "Trust comes from the consumer judging the organization. What has that organization done for me?"
Information. "People know a lot more about us now as businesses. There's nowhere to hide. You'd better be transparent as an organization."
Health. "It's a basic anthropological driver - everybody wants to live forever and look good."
Convenience. "There's going to be a big development of shopping on mobile phones."
Simplicity. "It's harder and harder to make satisfying decisions. People don't want more products in their lives. They want problems solved."
About James Bickers
James Bickers is the former senior editor of Retail Customer Experience, and also manages webinars for Networld Media Group. He has more than 20 years experience as a journalist and innovative content strategist, with publication credits in national, international and regional publications.
Subscribe
Get the latest news and resources from Retail Customer Experience.
