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April Quote

Are the experience you offer customers and the stories they share about you the same?

April 11, 2010 by Mike Wittenstein — Customer Experience and Service Designer, Storyminers

What your customers experience in the store is who you are to them. Their experience becomes the story they share with their friends and colleagues (your future customers). That story is your brand's best ambassador. 

Cultivate it well. 

About Mike Wittenstein

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