Amazon News & Media
Survey: Consumers have guilty feelings when shopping at Amazon
May 3, 2021
While Amazon may have been deemed tops in online customer experience in a recent study, more than a few Amazon shoppers feel guilty buying from the e-commerce…
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Amazon will beat Walmart by 2025, claims research
April 28, 2021
Walmart might not like this news: Amazon is predicted to overtake the retailer, claiming title as largest U.S. retailer, within just four years.
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Amazon expands Amazon Key to more customer garages
April 27, 2021
Amazon is expanding its Amazon Key grocery delivery service to reach more customers' garages. The program initially launched offering delivery to car trunks…
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Amazon launches retail beauty salon
April 23, 2021
Amazon is now a beauty salon operator having launched the Amazon Salon in London.
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Amazon tapping biometric tech for palm pay approach at Whole Foods
April 21, 2021
Shoppers at one Whole Foods store in Seattle don't need to swipe a credit card to checkout starting today. All they need is their palm, according to a Reuters…
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Walmart online sales on a boom path, reveals research data
April 21, 2021
This will be a boom year for Walmart's online sales with a projected 21% growth rate this year, hitting $65 billion, and it's all thanks to the increasing…
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Amazon inventory strategies may drive physical presence expansion
April 6, 2021
Amazon is exploring potential physical retail locations to deal with unsold inventory but the strategies are on hold due to the ongoing COVID-19 pandemic.
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GameStop taps ex-Amazon leader for chief growth role
April 1, 2021
Elliott Wilke, a former Amazon.com Inc. leader, has been named chief growth officer at GameStop Corp.
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Amazon beats out Walmart for top retailer title
March 19, 2021
Amazon has beat Walmart when it comes to the title of No. 1 retailer, according to Wells Fargo.
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Costco, Amazon, Apple top in retail customer satisfaction
March 12, 2021
Costco, Amazon and Apple are the three top retailers out of a 25 company ranking when it comes to customer satisfaction, according to the Verint Experience…
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Amazon opens cashierless London supermarket
March 9, 2021
Amazon has gone across the Pond and launched a cashierless supermarket in London, its first outside fo the U.S.
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Amazon settles tip-related allegations regarding delivery employees
February 5, 2021
Amazon will pay more than $61.7 million to the Federal Trade Commission as a settlement related to agency allegations that it withheld tips from Amazon Flex…
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Amazon CEO Jeff Bezos stepping away into new role
February 3, 2021
Amazon CEO and founder Jeff Bezos, the world's second richest person, is moving into the role of executive board chair come Q3 and Andy Jassy is moving into…
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Amazon's Boston expansion plans includes 3,000 new hires
January 27, 2021
Amazon will expand its Boston tech hub which will require 3,000 new jobs across several business lines, including robotics and pharmacy units.
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It's prime time for retailers to grow an Amazon-level loyalty program
by Tom Caporaso — CEO, Clarus Commerce
Clarus Commerce CEO Tom Caporaso believes it's time for retailers to take advantage of the new membership economy.
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Hudson to install Amazon self-checkout technology at Dallas airport
January 12, 2021
Hudson, a travel experience provider with more than 1,000 stores in airports, commuter hubs, landmarks and tourist destinations across North America, has…
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Whole Foods debuts one-hour pickup option
October 29, 2020
Whole Foods is delivering a faster pickup option for its customers.
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Amazon Prime Day 2020 a huge boon for SMB retailers
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
Amazon's marketplace saw stupendous sales activity during its annual two-day Prime Day event, with small retailers enjoying a 60% boost compared to last year's…
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Amazon not the only retailer holding big sales in October
September 30, 2020
Amazon's Prime Day sales extravaganza, taking place Oct 13-14, now has some strong competition for luring shoppers.
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Amazon Prime Day set for October
September 29, 2020
The annual sales extravaganza at Amazon.com, Prime Day, will take place October 13 and 14 after being postponed earlier this year due to the ongoing…
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