Amazon News & Media
Talking With: AWS retail leader Tom Litchford on data, the cloud, retail customer experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Tom Litchford, head of worldwide business development, retail, for Amazon Web Services, provides insight on pain points for retailers striving to boost the…
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Amazon mulls selling cashierless technology to other retailers
October 1, 2019
Amazon is speaking to people about bringing its Amazon Go cashierless technology to other retailers such as airport shops and movie theaters, according to a…
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Amazon testing human hand-scanning for payment process, report says
September 5, 2019
Amazon is reportedly testing scanners that can identify a human hand as a point-of-sale cashier option.
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Amazon expands AmazonFresh to Houston, Minneapolis, Phoenix
August 23, 2019
Amazon Prime members in Houston, Minneapolis and Phoenix now can shop for fresh grocery items via AmazonFresh which features free one- or two-hour delivery.
read nowAmazon Treasure Truck expands route to three more cities
August 21, 2019
Amazon's Treasure Truck, which offers daily unique sale items and experiential customer-focused events, is now on the road in Charlotte, North Carolina, as…
read nowAmazon expands in Pennsylvania, fulfillment center will create 800-plus jobs
August 7, 2019
Amazon is expanding its warehouse and fulfillment footprint in Pennsylvania with a Pittsburgh facility that will create more than 800 jobs.
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Amazon Prime Day sets records once again
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Amazon's annual two-day sales event, Prime Day, not only proved lucrative for the omnichannel giant but for niche and small retailers as well.
read nowWalmart matches Amazon, tests self-service grocery order pickup kiosk
July 15, 2019
Walmart has introduced an automated grocery pickup kiosk at an Oklahoma City store, matching a concept Amazon Fresh introduced two years ago. Customers order…
read nowAmazon reportedly focused on drones for home safety service
July 11, 2019
Amazon is reportedly working on a home security service that involves drone technology. It has won patent approval on "home surveillance" drones, according to…
read nowAmazon Prime shoppers want a personalized experience
July 8, 2019
Amazon needs to ensure Amazon Prime Day product recommendations are on target and boost the personal experience.
read nowTarget targets Amazon Prime Day with 'Deal Days'
July 5, 2019
Target isn't about to let Amazon's Prime Day event go without some competition. It's planning to launch "Deal Days," a two-day sales event.
read nowA look at who's shopping on Amazon Prime Day
July 3, 2019
As Amazon's Prime Day inches closer a consumer survey reveals what shoppers have been searching for and demographics about the Amazon Prime Day shopper.
read nowTesco teams with Israeli tech company to introduce cashierless stores
July 1, 2019
Tesco, a British supermarket chain, is developing technology in partnership with Israeli startup Trigo Vision to allow customers to load up shopping bags and…
read nowMark the calendar: Amazon Prime Day kicks off July 15
July 1, 2019
Amazon will hold its fifth annual Prime Day sales event on Monday, July 15, kicking off at 12:01 PT and ending at 11:56 pm PT on Tuesday, July 16.
read nowAmazon taps Rite Aid for counter-based product delivery
June 27, 2019
Amazon is partnering with Rite Aid in a product delivery service and plans to expand to thousands of locations across the U.S.
read nowAmazon ownership boosting Whole Foods customer experience
June 24, 2019
Whole Foods is enjoying a 3.6 point increase on the annual Forrester Customer Experience Index, the biggest jump of any brand this year, and it's likely due to…
read nowAmazon extinguishes social network Spark
June 17, 2019
Just about two years after launching its social networking platform Spark, Amazon is shuttering the network serving Amazon Prime members.
read nowMastercard to offer Priceless Experiences skill via Amazon, Google smart speakers
June 17, 2019
Mastercard announced the launch of Priceless Experiences, the company's first ever voice assistant skill, which will offer users unique vacations or other…
read nowAmazon sued over voice tech recording feature
June 14, 2019
Two class action lawsuits have been filed against Amazon regarding its Alexa voice technology, alleging the device is recording and storing children’s voices…
read nowAmazon takes most valuable brand honors
June 13, 2019
With a value of $315.5 billion, Amazon now holds title as the world's most valuable brand, knocking Google from the top perch it held last year.
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