Amazon News & Media
Amazon Prime Day happening July 16-17
June 25, 2024
The 10th annual Amazon Prime Day will take place July 16-17, offering daily deal drops every five minutes and access to new brands including Allbirds, Kiehl's…
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Balancing the human touch with AI — a Q and A with Marbue Brown
by Daniel Brown — Editor, Networld Media Group
Marbue Brown, author, consultant, and CX executive, shares strategies for balancing AI with the human touch in customer experience development, the topic of…
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Chinese marketplaces grabbing U.S. consumer traction
June 20, 2024
One fifth, 20%, of American consumers shop on Temu, a Chinese marketplace, at least once a week and 63% shop on Chinese marketplaces at least once a week.
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Safeway pulls self-checkout kiosks from California locations
June 4, 2024
Grocer Safeway has pulled self-checkout kiosks from several Bay Area locations in California.
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Amazon debuts lower grocery delivery subscriptions
May 30, 2024
Amazon has introduced a lower cost unlimited grocery delivery subscription of $9.99 a month for Prime members and customers and $4.99 per month for low-income…
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Amazon drone service flying into Phoenix area
May 29, 2024
Amazon customers in West Valley Phoenix metro area will have the option of drone delivery service later this year.
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Amazon Prime Day arriving in July
May 3, 2024
Amazon will hold its 10th Prime Day event in July.
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Amazon selling smart cart tech to retailers
April 26, 2024
Amazon is selling its smart grocery cart technology as a service offering and the technology is in play at grocery locations.
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Amazon switching Just Walk Out tech for cart tech
April 3, 2024
Amazon is pulling out its Just Walk Out cashierless technology in Amazon Fresh stores being revamped and will not be deploying the technology in new stores.
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Whole Foods Market debuts quick-shop store design
March 11, 2024
Whole Foods Market is getting ready to debut a quick-shop store format for urban neighborhoods that provides easier access and a fast convenient shopping…
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Amazon, T.J. Maxx, Walmart lead in customer loyalty
February 29, 2024
Amazon, T.J. Maxx and Walmart are the top three retailers respectively when it comes to customer and brand loyalty.
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Gen Z a bit tired of Amazon
February 27, 2024
There is no disputing Amazon is the leader in U.S. online shopping but not every shopper generation is enthralled with the mega e-tailer.
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Amazon testing a humanoid robot for warehouse operations
December 11, 2023
Amazon is testing Digit, a bipedal robot built by Agility Robotics, in a collaborative work environment in its warehouses.
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Amazon selling cars come 2024
December 7, 2023
Amazon plans to be selling cars online, with finance package offerings, come 2024, according to a press release from Auto Link, a fintech and marketing company.
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Amazon taps Gen AI to drive creative ad imagery for brands
October 31, 2023
Amazon Ads has launched image generation in beta, tapping generative AI, to help brands create more creative lifestyle imagery aimed at boosting ad performance.
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Amazon debuts prescription delivery via drone
October 27, 2023
Amazon is taking prescription drug delivery to the sky as it launches an official drone delivery service in Texas.
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Amazon: Prime Big Deal Days surpassed expectations
October 12, 2023
Amazon's second big sales event, Prime Big Deal Days, held Oct. 11-12, saved members more than $1 billion and surpassed Amazon's expectations, according to…
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Amazon taps Shift4 for checkout-free shopping
October 9, 2023
Shift4, a provider of payments and commerce technology, has implemented its VenueNext solution with Amazon's Just Walk Out technology for a seamless shopping…
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Amazon Prime Big Deal Days may beat Cyber Monday but not Prime Day
October 9, 2023
Amazon's second big sale this year, Prime Big Deal Days, may well beat Cyber Monday in terms of consumer activity but it likely won't be Amazon's first big…
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Amazon, Walmart, Target top holiday shopping destinations
October 6, 2023
Consumers will be spending a healthy amount this holiday season, $958 per person, and the top three retailers to be hit will be Amazon, Walmart and Target.
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