Amazon News & Media

Retail, tech leaders share 2025 retail CX predictions

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Visual search, compliance issues, tech advancements lead list of 2025 predictions.

Best Buy, Target join list of retailers leveraging AI to help shoppers

December 23, 2024

Best Buy and Target are the latest retailers leaning into AI to help holiday shoppers, using generative AI to help shoppers decide on gift ideas via text…

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Physical store growth, innovative tech top most-read news in 2024

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The past year has been a busy one when it comes to retail strategies and innovations as well as customer experience approaches. Here's a rundown of top news…

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Amazon top favorite for Cyber Weekend shoppers

December 6, 2024

Amazon topped the list of retailers favored by Cyber Weekend shoppers, according to a Numerator survey that polled over 9,600 shoppers.

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Amazon Black Friday kicks off Nov. 21

November 18, 2024

Amazon is debuting its Black Friday sales more than a week ahead of the official Black Friday date of Nov. 29.

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Amazon debuts Temu competiting shopping site Haul

November 14, 2024

Amazon has launched a mobile-only shopping site, called Amazon Haul, offering products priced at $20 or less.

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Amazon launches virtual holiday shop featuring immersive 3D tech

November 7, 2024

Amazon has launched a Virtual Holiday Shop that uses immersive 3D technology powered by Amazon Beyond.

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Amazon declares Prime Big Deal Days top October sales event in history

October 16, 2024

Amazon's Prime Big Deal Days event was the omnichannel retailer's biggest shopping event ever with more Prime members shopping compared to last year's event…

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Amazon boosts hourly pay for U.S. fulfillment, transportation workers

September 25, 2024

Amazon is increasing the average total compensation package for fulfillment and transportation workers in the U.S. to more than $29 per hour.

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Amazon taps generative AI for delivery efficiency

September 20, 2024

Amazon is leveraging generative AI to boost efficiency in deliveries, according to a CNBC report.

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Amazon Prime Big Deal Days happening Oct. 8-9

September 18, 2024

Amazon will hold its next sales bonanza, called Big Deal Days 2024, October 8-9 and it's just for Prime members.

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Walmart home to 1st Chuck E. Cheese licensed toy

September 9, 2024

Walmart is home to the Chuck E. Cheese Mystery Egg, the brand's first licensed toy in retail at Walmart. The egg can be also be found at Amazon.

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Amazon offers another grocery delivery plan for Prime members

August 26, 2024

Amazon has launched a new grocery delivery option for its Prime members.

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Amazon drones not making friends in Texas suburb

August 21, 2024

Amazon is testing delivery drones in College Station, Texas and the aerial delivery isn't making lots of friends.

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Best Buy, Amazon dominating consumer electronics market

August 14, 2024

When it comes to buying electronics consumers are flocking to two brands: Best Buy and Amazon.

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Adobe: Amazon sets Prime Day sales event record

July 22, 2024

Amazon's two-day Prime Day was a record setter, according to Adobe analysis, with a two-day total of $14.2 billion representing a 11% year-over-year increase.

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