Neiman Marcus News & Media
Neiman Marcus debuts immersive ‘retail-tainment’ experience
April 25, 2024
Neiman Marcus, in partnership with Balmain, has launched the 'Balmain Beach Club,' an immersive customer activation. The immersive experience is available in…
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Neiman Marcus unveils corporate hub in Dallas
June 5, 2023
Neiman Marcus Group is debuting its corporate Dallas Hub which the retailer said is its next step in the "Make Life Extraordinary" for retail associates.
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Neiman Marcus layoffs include customer service reps
March 3, 2023
Neiman Marcus' recent layoffs included staff called service ambassadors that handle returns and the move isn't sitting well with remaining workers, according…
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Neiman Marcus names chief brand, retail officers
January 24, 2023
Nabil Aliffi has been named as chief brand officer and Stefanie Tsen Ward has been promoted to chief retail officer at Neiman Marcus Group.
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Neiman Marcus mulling corporate shake up
December 15, 2021
Luxury retailer Neiman Marcus is reportedly looking at possibly dividing the company into three specific business units, disconnecting its online store from…
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Neiman Marcus data hack may involve 4.6M customer accounts
October 1, 2021
The Neiman Marcus Group is working with cybersecurity company Mandiant on a data breach that may have compromised 4.6 million customers.
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Neiman Marcus Group appoints digital strategy leader
August 23, 2021
Renée Paradise has been appointed as senior vice president of digital business and customer strategy for the Neiman Marcus Group.
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Diebold Nixdorf retail expert: It's time to give customers their time back
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Retailers are shifting operating models, and it began well before COVID-19 shuttered stores, and will continue once the retail industry is back and running at…
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Neiman Marcus mulling bankruptcy move
March 25, 2020
Luxury retailer Neiman Marcus is supposedly assessing going into bankruptcy in the wake of big debt and stores closing due to the ongoing COVID-19 pandemic.
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Neiman Marcus connects stylists, customers via Instagram
April 10, 2019
Neiman Marcus is tapping Salesfloor's SocialShop feature that allows sales associates to share Instagram posts with customers, and then lets customers purchase…
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Neiman Marcus, Visa talk strategy for mobile commerce, mobile payments
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Karen Katz, president and CEO of Neiman Marcus Group, and Visa CEO Alfred Kelly shared insight, expectations and strategy during a panel talk at the NRF Big…
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Why Amazon may lose its influencer title in 2018
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
While the ecommerce retailer won top shopping destination this past holiday season, and dozens of headlines related its innovations, Amazon is not immune to…
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2017 in Review: Top 5 features highlight retailer experiences
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Retail Customer Experience readers love getting insight from those in the trenches, and this year's top five articles illustrate that hunger.
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Neiman Marcus reaps customer experience, associate rewards via communication platform
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The luxury retailer is finding Theatro's content delivery management platform is not only delivering an enhanced customer experience, but boosting store…
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Neiman Marcus, HMSHost, b8ta talk designing the retail digital store
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Digital chiefs from legacy and new brands share insight, advice, tips and strategy when it comes to designing the store with digital in mind.
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Neiman Marcus embracing innovative tech from the front door to the dressing room
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
From the minute a shopper walks into the new Fort Worth, Dallas-based Neiman Marcus, digital technology is nearby. Here’s the scoop on how the retailer's iLab…
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ICX Summit: Speakers, keynotes are all 'A-list'
by Ben Wheeler — President, KioskGUY.COM
A lineup of kiosk experts will share their insights at the ICX Summit June 5-7, offering a bird's eye view of what's in store for interactive customer…
read nowNeiman Marcus shoppers can now charge in more ways than one
June 1, 2016
Neiman Marcus wants to make sure customers can enjoy mobile devices while shopping and is deploying phone charging stations nationwide to make it happen.
read nowNeiman Marcus strives to meld in-store, digital mobile customer experience in new store
February 22, 2016
High-end retailer aims to combine in-store and online customer experience in first Long Island, New York, location.
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