Salesforce News & Media

Global holiday sales hit record $1.2 trillion

January 10, 2025

Global holiday retail sales hit a record $1.2 trillion and $282 billion in the U.S.

read now

Walmart taps Salesforce to sell tech, insight, services

January 18, 2023

Walmart is teaming up with Salesforce to sell proprietary tech, services, customer insights and digital advertising.

read now

Neiman Marcus connects stylists, customers via Instagram

April 10, 2019

Neiman Marcus is tapping Salesfloor's SocialShop feature that allows sales associates to share Instagram posts with customers, and then lets customers purchase…

read now

Mobile proved dominant in Black Friday shopping, reveals report

November 29, 2017

Thanksgiving/Black Friday – Cyber Weekend holiday shopping produced increased retail revenue on the weekend days, delivering 32 percent growth compared to 2…

read now

7 hacks for smarter, cheaper customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Download a free webinar and learn how top retailers are deploying successful customer experiences with the help of Salesforce.

read now

Live webinar: Salesforce leader shares top CX hacks for retail

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Todd Enders, VP of product marketing for Salesforce Service Cloud, shares insight and tips to unlocking rewarding customer experiences that will drive sales…

read now