Contributors
Sasha Kosmowski
Sasha Kosmowski is Chief Customer Officer of MelodyArc, an Enterprise AI Operations company that helps large organizations automate complex operational work using AI agents with human oversight. She brings more than 20 years of customer experience leadership, including her prior role as General Manager of Virtual Customer Service at Amazon, to her work helping enterprises deploy AI automation safely and at scale.
Chandni Kothari
Chandni Kothari is Biddable Associate Director at Croud, the global digital agency connecting data, technology and creativity to drive business performance.
Frank Kouretas
Frank is the Chief Product Officer at Orckestra. Orckestra is digital commerce software provider that creates solutions for leading retailers and brands. In his role, he leads product management and development, providing retailers with the tools to create unique shopping experiences and increase efficiency in their omnichannel commerce execution.
Pierre Kremer
Pierre Kremer is the VP of Digital Engagement at EPAM, where he advises enterprises across various sectors to ignite start-up thinking. With a long track record of using agile methodologies, Pierre supports companies to increase customer value, drive operational effectiveness and thrive in a digital world. His expertise lies in digital, CRM, eCommerce strategy, omnichannel, design and implementation, emphasizing the consumer, pharma, travel, financial services, retail and energy sectors.
Jamie Kress
Jamie Kress, Director of RFID Sales at Sensormatic Solutions has more than 20 years of experience in RFID solutions and strategic consulting for the retail industry. Jamie has worked with Sensormatic Solutions for over 16 years specializing in retail business processes, inventory management, technology implementation and loss prevention analytics and innovations.
Vikas Krishan
Global Executive: 20+ years in consulting, tech, business services. EC-1 partner (10 years) in IT/Business Consulting. Expert in global strategy, shared services across APAC, Americas, Europe, Africa. P&L leadership: £2.4B revenue, 3000 staff. Change driver in large organisations, Financial Services focus. CEO-level experience, led complex multi-national projects and cross-border teams. Seeking role to drive growth/innovation in ambitious organisation.
Kevin Kroeger
Kevin Kroeger is the Product Manager for Spectrio's retail vertical of business. Kevin previously held director and C-level roles at companies spanning consumer electronics, musical instruments, and home & garden spaces. At Spectrio, he oversees the product development life cycle, champions the voice of the customer, and drives the team to deliver a class-leading product roadmap, which drives engaged consumers to Spectrio's customer base.
Chris Kronenthal
Chris Kronenthal, President and CTO at FreedomPay is the payment industry's preeminent security expert, bringing world-class experience to the software development processes and compliance solutions of FreedomPay.
Maeghen Krueger
She has worked in marketing for over 15 years for various industries across the U.S. She currently resides in South Minneapolis with her husband and two young children. In her free time, she enjoys cooking, biking, golfing, raising her many houseplants and discovering new places to travel around the world.
Sara Krypel
Mike Sharp is the Chief Product Officer (CPO) at commercetools, the leading provider of composable commerce, that enables brands and retailers to build customizable digital commerce infrastructures. With 15+ years of experience building, scaling and leading product management, Mike specializes in developing technological solutions that enhance the customer experience. As CPO of commercetools, he oversees the company’s portfolio of products, working to further grow the company’s world-class team and diversify their solutions.
Jay Kulkarni
Jay Kulkarni founded Theorem, Inc., in 2002. Over the last 21 years, Kulkarni has been the driving force behind the company’s extraordinary expansion. Prior to founding Theorem, Jay was one of the earliest employees at DoubleClick, where he headed up product management for advertiser solutions and email platforms. As a veteran in the online advertising space, Jay is published by several leading trade publications and is a participant in the digital marketing conference circuit
Aakash Kumar
Aakash Kumar founded Shiftsmart to execute his vision of empowering today’s rapidly expanding labor workforce to maximize their employment opportunities and help usher in a future where they can work exclusively based on their preferences. Kumar’s forward-thinking vision and leadership places him at the forefront of addressing profound changes impacting labor markets worldwide with his goal of revolutionizing the modern labor market and increasing the quality of life for the global workforce.
Ashish Kumar
As Assistant Vice President of Operations at Chetu, a global software solutions and support services provider, Ashish Kumar oversees multiple portfolios, including Retail, SAP, Cybersecurity, Manufacturing, Energy, IT Service Management, and Supply Chain. He brings expertise in Artificial Intelligence/Machine Learning, Cloud Computing, Virtual Reality, and Augmented Reality to these projects. With nearly 15 years of service at Chetu, Ashish is a Certified AWS Solution Architect, Project Management Professional, and Scrum Master.
Jeff Kuo
I'm the founder and CEO of Ragic, a no code business database builder with AI capabilities that can help retail businesses digitalize their operations and take advantage of AI.
adam landis
Adam Landis was the founder and CEO of AdLibertas, a mobile app data platform acquired by Branch in 2022. At Branch, he serves as Head of Growth, where his deep experience in mobile advertising and data helps foster innovation in products that increase the ability to measure marketing performance in an increasingly difficult ecosystem.
Brian Lannan
Brian joined Avtex in 2021 from Target, where he led the Guest Experience team and was responsible for experience strategy and insights, guest-centric culture development, voice of guest, and brand and reputation insights. He has 15 years of retail experience developing and leading strategy, insights, and CX capabilities.
Gabe Larsen
Prior to joining Kustomer, Gabe was the VP of Marketing for XANT (formerly InsideSales.com) where he helped create the sales acceleration category and grow the company from six to nearly one-hundred million in revenue. Gabe oversaw the brand transformation, establishing XANT as an industry thought leader, and pioneering a new enterprise go-to-market motion.
Before XANT, Gabe served as a senior managing consultant at a research-based, global performance management company Gallup, Inc. While at Gallup, Gabe helped establish Gallup’s Middle Eastern headquarters in Dubai, sell a $10M dollar deal, and lead customer transformation projects for companies like Toyota, Honda, and IKEA.
Previous to Gallup, Gabe worked for Goldman Sachs as an equity derivative specialist. Gabe oversaw derivative activity on the London and Hong Kong exchanges for 75 U.S hedge funds, managing $750 million to $30 billion under assets.
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