Contributors
Anton Tertyshnyk
I am the founder of Lumotion Studio — a boutique creative production company specializing in interactive installations, immersive museum experiences, kids edutainment parks, and 3D mapping shows. Over the past years, I had the privilege to work extensively around the world, especially in Saudi Arabia, where our team delivered three interactive museums in Yanbu, Tabuk, and Al Jouf in collaboration with the Ministry of Tourism.
vijeta thakur
Vijeta Thakur is a specialist in smart vending and unattended retail solutions at Vendekin. With experience in IoT-enabled machines, cashless payments, and retrofit technologies, [he/she] focuses on helping operators modernize legacy vending infrastructure and improve customer experience across diverse environments.
Umang Thakur
With nearly 20 years of experience in research—conducting, managing, and selling—I’ve gained a solid foundation in client engagement and business strategy. My ability to understand client goals and challenges, combined with a genuine curiosity for their business, allows me to identify opportunities for collaboration and support. I excel at uncovering insights into consumer behaviour, preferences, and market trends. I have a proven track record of leveraging these insights to shape marketing strategies, support product development, drive business growth & enhance CX.
Rohan Thambrahalli
Founder and President of UpstartWorks, Rohan Thambrahalli has made it his goal to develop a culture that embodies the builder who delivers best-in-class value to customers and partners. UpstartWorks is Rohan’s greatest personal and professional achievement, it was his vision from the beginning to start a company that could provide vendors the reach, technology, scale, and capabilities to compete with the best brands in the world.
Zach Thomann
Zach’s leadership during PFS’ record sales year in 2019 and record order fulfillment volumes in 2020 proved pivotal to the company’s recent success as the retail market turned to eCommerce as its lifeboat. He joined the company in 2003 and has held various leadership roles in business management, client implementations, and operations prior to his promotion to Executive Vice President in 2019.
Scott Thomas
Scott Thomas is the National Director for Signature Brands in the United States. Scott and his team are responsible for sales to the retail, financial, hospitality, gaming, and cannabis vertical markets via the company’s network of system integration partners. Scott joined Genetec in 2007 as a Director of Business Development. Scott started in the physical security industry in 1991 with Checkpoint Systems where he held various sales and management roles during his 16-year tenure.
Adrian Thompson
Experienced Vice President Marketing with a demonstrated history of working in the information technology and services industry. Strong marketing professional skilled in Sales, Professional Services, Management and Multi-channel Marketing.
Anton Timashev
Anton Timashev is an accomplished entrepreneur and innovator, currently serving as the CEO of Wayvee Analytics which is a tech company specializing in AI-powered emotion recognition technology to measure customer satisfaction and engagement in brick-and-mortar retail. Known for his strategic vision, Anton has an impressive track record in tech startups. He co-founded ZERO10, a provider of AR and AI try-on solutions for fashion retail, and played a key role at Veeam Software, where he was instrumental in developing Veeam Backup & Replication. Anton is also a co-founder of Tetrad.vc.
Chris Timmer
A respected CEO and industry veteran, Chris brings three decades of leadership experience spanning sales, marketing and operations in supply chain management and software. He is responsible for leading the company’s overall operations, with direct oversight of sales, marketing, professional services, research, development and strategy.
Ralph Tkatchuk
Ralph Tkatchuk is a data security and utilization consultant and an IT guy with 15 years of field experience working with clients of various sizes and verticals. He is all about helping companies and individuals safeguard their data and harness it to improve business performance. His current specialty is in e-commerce data.
Elizabeth Tobey
Elizabeth is the Head of Marketing for NICE FluenCX. Previously, she held leadership roles spanning marketing, communications, community, and CX departments at video game, social media, and cloud platform technology companies in both the B2C and B2B spaces. Over the course of her career, she has focused on identifying new and effective ways to create meaningful dialogue between a brand and its customers, and on developing products and programs that are built on relationships, outcomes, and impact.
Chris Todd
Chris Todd, senior manager of demand generation, CallTrackingMetrics, is a professional digital marketer with more than a decade of experience in building and promoting brands. A digital marketing and social media expert, Chris earned his MBA from Univ. of Maryland’s Robert H. Smith School of Business.
Kim Totty
Kim Totty is the marketing director at Hallmark Business Connections, the business-relationships unit of Hallmark Cards.
Troy Townsend
With more than 20 years of experience in media and technology working across the European, North American and Australasian markets, Troy is an entrepreneur with a vision for applying clever technology to streamline and automate media buying and advertising campaign deployment. Before co-founding retail media platform Zitcha in 2022, Troy worked on campaigns for some of the world’s biggest brands including NAB, AOL, Kimberly-Clark, Unilever, The Home Depot, Pepsi, Subway, Schweppes, American Express and Village Roadshow.Chris Tranquill
Chris Tranquill is CEO of Khoros. Prior to joining the team, Chris spent over six years leading Topbox, as CEO and co-founder, where he helped brands unify data from customer communications and feedback channels. Topbox became part of the Khoros platform in 2021 and is now known as CX Insights. Chris has spent over 25 years in leadership roles focusing on the customer experience and helping companies gain insights from their customer data. He spent most of that time in business process outsourcing, where he worked with many of the world’s best-known brands.
George Trantas
George is senior director of global marketplaces at Avalara. In his role, George oversees the business development operations strategy for Avalara’s global online marketplace business. George has extensive experience leading business development strategies in the ecommerce and marketplace industry.
Matthew Tredinnick
With over 20 years of experience in product marketing, strategy and demand generation roles at a regional and global level, Matt has held executive roles with organizations including IBM, Pitney Bowes and OpenText. Matt holds a Bachelor of Commerce degree in Marketing, completing his studies in both Western Sydney University – Australia and University of North Carolina - USA. Matt currently resides in the Stamford, Connecticut – USA, and lead teams across the Americas, EMEA and APAC.
Subscribe
Get the latest news and resources from Retail Customer Experience.
