Brian Schiff

Brian Schiff is the co-founder & CEO of Flip, the conversational AI platform purpose-built for retail, healthcare, and transportation. Brian co-founded Flip alongside Sam Krut, a partnership that traces back to their freshman year at Cornell, where the two built a campus ride-hailing app before stumbling upon a bigger problem: the call center. What started in a single dispatch center has grown into a $31M-funded company that has automated over 300M calls for over 250 brands, including Under Armour, Trustcare, and 13cabs. Brian is a leading voice on the future of AI in customer service.

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