News & Media From Elliot Maras
Experiences consumers want versus data retailers need; what's ahead?
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Customer relationship strategies are impacted by more devices, more data, more category disrupting innovation and deeper customer relationships. Retailers need…
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Soho retailer entices Valentine’s Day shoppers with jewelry kiosk
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Marla Aaron, a jewelry designer, developed a vending kiosk to sell jewelry, which has generated interest in a museum, a hotel garden and now a women's…
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Intel leader: Why online retailers are leading store transformation, at least for now
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Online retailers have an advantage in transforming physical retail with technology since they operate under a different P & L model, says Intel executive Joe…
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Ready for 'robots in aisle 5'?
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Robots are not only helping customers in the store; they are helping each other, as well as assisting the staff, in managing shelf inventory.
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Why China is retail’s future: Unattended stores, walletless buying, automated warehouses
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
E-commerce is driving automation on all fronts in China: purchasing; delivery; and supply chain logistics. Artificial intelligence is also driving change.
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Personalization, customization technologies gaining clout in retail
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Virtual shopping and shopper personalization were twin themes during the recent CES show in Las Vegas. A pair of sessions, "Shopping as a virtual adventure…
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NRF Big Show Report: Amazon Go competitors offer up alternative cashierless approaches
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The NRF Big Show in New York City debuted a host of cashierless checkout technologies hoping to capitalize on the interest generated by Amazon Go.
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Autonomous stores coming fast, but is Amazon Go on first?
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
In many people's eyes, one of the most disruptive retail developments has been the late 2016 launch of Amazon Go, but some observers have questioned its…
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5G, AI, AR reflect the changing retail world on display at CES
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Kiosks allow retailers to marry the in-store shopping experience with the content-rich experience of online shopping and research. 5G, AI, virtual reality and…
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Home Depot, Zivelo share insights at NRF on building the 'store of the future'
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Healey Cypher, CEO of Zivelo, and Albert Vita, director of in-store experience and visual merchandising at The Home Depot, co-presented their ideas on defining…
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Retail kiosk outlook: 2019 expected to surpass 2018
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Kiosk industry observers are upbeat for 2019 as retailers are recognizing the need for in-store technology to assist their overburdened sales associates, a…
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How self-serve kiosks are helping cash-paying utility customers
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Alabama Power Company recognized the need to make payments easier for its cash-paying customers. Self-serve kiosks have proven helpful, and automatic payments…
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Are you ready for Gen Z consumers? No BS allowed!
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Gen Z consumers comprise 26 percent of the population and they should not be confused with millennials.
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Amazon leader: Voice assistant makes retail experience more personal, natural, authentic
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Voice commerce continues to expand, offering retailers new ways to engage the consumer. But Patrick Gauthier, vice president of Amazon Pay, has more questions…
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VR, AR, MR? Get ready for 'extended reality’
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Extended reality, which combines VR, AR MR and 360-degree video, stands to change the way consumers and busineses interact, and much more, according to experts.
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Commerce 2040: The dawning of a new retail customer experience
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The rate of technological change is accelerating, and, by 2040, consumers will be using automation for more of their daily tasks.
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Despite challenges kiosks, digital signage well worth the effort
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Global food service operator, Sodexo, and travel plaza operator, Love's, told an audience at the recent Dallas ICX Summit that even though there are…
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Glossier engaging customers by spurring interaction, communication
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Much discussion in retail marketing today focuses on the need to improve the online shopping experience. Glossier is not only addressing this challenge, but is…
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Hurdling obstacles in retail kiosk deployments
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Kiosks and digital signage improve the customer experience, which can translate into improved sales for retailers, but the journey typically has obstacles to…
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ICX Summit exhibitors showcase tech innovation
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
One of the highlights of this year's ICX Summit in Dallas was the wealth of innovation on display at the ICX Discovery Zone, where attendees received hands-on…
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