News & Media From Elliot Maras
Kiosk Marketplace Influencer of the Year: Under Armour's Christiana DiMattesa
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Chrisiana DiMattesa recognized the importance of giving Bostonians a new type of retail experience, leading her to conceptualize a virtual tour of the store…
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3D virtual concierges deliver enhanced retail experiences
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Intelligent virtual assistants enable hotels to boost customer experience by allowing guests to interact with a 2D or 3D agent via digital signage, kiosks or…
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‘Bodega Mania’ fails to make the case for technology
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Hopefully, Bodega's social media firestorm will help educate the automated retailing industry and the technology community about the need to be direct with the…
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Digital innovation veteran assists Hurricane Harvey victims
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
When Hurricane Harvey struck, digital innovation specialist Brandon Elliott immediately recognized the need to respond quickly since he knew there were many…
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Interactive customer technology: How to achieve employee buy-in
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Achieving employee buy-in needs to be part of the project from the beginning when introducing customer interactive technology.
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The 'store as a community gathering place' emerges as a way to engage customers
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Interactive technology, besides empowering consumers, gives stores new reason to take new measures to make customers feel at home.
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Amazon's Whole Foods Market acquisition points to a changing role for physical stores; millennials hold the key
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Amazon's acquisition of Whole Foods Market is yet another sign – the biggest to date – that retail is being redefined by multiple shopping channels.
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Millennials weigh in on how they shop
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Attendees at the Interactive Customer Experience Summit in Dallas took advantage of a chance to find out first hand during a panel featuring seven millennial…
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Data analytics hold the key to understanding and guiding the retail customer
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Interactive technology promises a wealth of insights on customer behavior, but retailers need to have a plan for deploying the technology and glean insights…
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ICX panel: Internet of Things offers new capabilities, but new technology requires preparation and commitment to change
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Companies need to utilize new technology to remain competitive, but they must be aware of all the changes that a new technology will bring to their operation…
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Interactive Customer Experience: The start of a daunting, yet exciting journey
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The ICX Summit, held by the ICX Association last week in Dallas, gave retailers and interactive technology players a chance to learn why companies have to…
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ICX Summit honors Under Armour as 'influencer' of the year
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The Influencer of the Year award, presented at the ICX Summit in Dallas last week, went to Under Armour for its continued devotion to creating unique and…
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Vending/micro market veteran ready to take on Amazon Go
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
A vending/micro market veteran has developed a technology, featuring artificial intelligence, he believes will disrupt the consumer goods distribution industry.
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