News & Media From Judy Mottl

Prideaux keeps measurable results goal on point for OnQ

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Company: OnQ

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Rivas setting AI direction at Bigwise Corp

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Company: Bigwise Corp

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Rojas Rajs simplifying complexity in dual role at nsign

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Company: nsign

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Santiago owns commercial strategy at Autonomous Alliance, Inc.

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Company: Autonomous Alliance, Inc.

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Saratchandran leading tech for critical retail applications

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Company: Leading U.S. specialty retailer

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Appetronix’s Wilkie guiding finance, HR strategies

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Company: Appetronix

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Connect Media spotlights the 2026 Top Women in Retail Technology Awards

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

The 25 female retail innovators come from a variety of sectors, from brands striving to drive a rewarding customer experience to technology providers…

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Cosentino’s Food Stores deploys body cameras to protect frontline workers, customers

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Body-worn cameras are decreasing physical confrontations in the grocer's stores. The strategy is part of a people-first approach and helping teams stay…

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Gen Z, millennial shoppers reshaping the c-store retail experience game plan

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Convenience retailers need to re-think the customer visit given consumer expectations. Small immediate perks and a sense of recognition can drive customer…

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Best practices for integrating automated retail while enhancing customer experience

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

How automated retail such as kiosks can be integrated within a venue is the focus of a panel talk at the upcoming Automated Retail and Kiosk Innovation Show.

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AI, social media, digital shopping: What retailers need to do to grab Gen Alpha, Gen Z shoppers

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Retailers need to offer digital discovery for the online Gen Alpha shopper and in the mall experience for the Gen Z. consumer.

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How retailers can capitalize as consumers become more intentional

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Economics and budget tightening are spurring shoppers to be more intentional when purchasing. The trend presents opportunities for retailers to win new…

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Why physical-world behavior is essential in retail store site selection

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Real-world mobility data is becoming more valuable as retail store formats shrink.

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Why back-to-school shopping is all about value

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Rising costs, economic uncertainty and ongoing inflation are causing shoppers to rethink where they spend, what they buy and which brands earn their business.

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Why retail customer pattern recognition is key to retail site selection

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Daniel Dutton, national director, Lee & Associates Retail, and co-managing principal with Lee & Associates Nebraska, shares insight on the value of applying…

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Tariff timeline: White House actions, declarations, reversals

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Given the tariff impact to the retail industry RetailCustomerExperience is keeping a timeline of tariff pronouncements.

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Walmart: Tariff refunds will keep prices low

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Walmart revealed it had 11,000 rollbacks in prices in the second quarter, up from 7,200 rollbacks at the end of the first quarter.

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Target sales reveal growth boosted by tariff refunds

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Target beat street expectations with its Q2 earnings but CEO Michael Fiddelke said there is still important work ahead.

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Home Depot deploys express delivery nationwide, Q2 earnings exceed expectations

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Home Depot launches nationwide express delivery across all U.S. markets on the same day Q2 earnings reflect sales of $47.9 billion in Q2 2026, an increase of…

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Defining the role of agentic AI in the retail customer experience

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

It’s rare to go more than a day without industry insight or retailer news that doesn’t involve agentic AI. Despite its great potential to impact CX agentic AI…

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