News & Media
Caleres taps Bluecore for digital, customer-centric transformation
October 20, 2023
Footwear retailer Caleres is deploying the Bluecore shopper identification and customer movement solution across its brand portfolio in an effort to help…
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Free shipping, discounts propel online shopping
October 19, 2023
E-commerce incentives are playing a big role in online consumer behavior with free shipping and discounts ranking high when it comes to what inspires online…
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The how, why, where of the metaverse in retail
by Bradley Cooper — Editor, Connect Media
What is the metaverse good for? A panel at the Interactive Customer Experience Summit debated this topic.
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5 reasons for implementing automated BOPIS kiosks
by Lisette Soop — Marketing Specialist, Cleveron AS
By using automated parcel units, retailers can save money and offer customers a reliable safe and convenient delivery option.
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Retailers busy digitizing but inventory accuracy still a bit low
October 19, 2023
Over half, 54%, of retailers report that customers can buy in-store and return on line, a small spike from 50% in 2022, and if a product is out of stock…
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Most US consumers see value in chatbots
October 19, 2023
A good number of U.S. consumers, 74%, are interested in getting more accurate product data thanks to generative AI as 50% view product detail gathering as a…
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What’s hot with self service innovation? Don’t miss December Summit
October 18, 2023
In the ever-changing world of self service, innovations such as artificial intelligence, machine learning and 5G telemetry are just some of the technologies…
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How retail associate happiness plays into customer, employee experiences
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
Savvy retailers are implementing strategies that engage employees and end burdensome tasks, boosting both service levels and associate happiness. These…
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Midwest grocery taps Takeoff Technologies to drive online ordering efficiency
October 18, 2023
Hy-Vee Inc., an employee-owned grocery retailer serving the Midwest, is deploying micro fulfillment technology from Takeoff Technologies, an e-grocery solution…
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Dollar General former CEO returns
October 18, 2023
Todd Vasos, who served as Dollar General CEO for seven years before retiring last year, is now back at the helm.
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Walmart closing for Thanksgiving Day
October 18, 2023
For the fourth year straight Walmart is closing stores for the Thanksgiving holiday this year.
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Walmart GoLocal names Rina Hurst as VP
October 17, 2023
Rina Hurst has been named vice president of Walmart GoLocal, the retailer's delivery service platform.
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How to recruit, hone tech savvy store associates
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
A session on finding tech-savvy associates and empowering them to use technology drew a large audience at last week’s groceryshop show at Mandalay Bay in Las…
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Creating an engaging customer experience with an authentic brand voice
by Fara Haron — Regional CEO, Majorel
Although a seemingly straightforward task, selecting a voice to represent your company takes time and thought. With more options arriving every day…
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Nordstrom taps Lisa Price as HR leader
October 17, 2023
Lisa Price has been named chief human resources officer for retailer Nordstrom, Inc.
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Retailers worried about inflation impact on holiday sales
October 17, 2023
While more than half of retailers, 51.89%, aren't worried about the influx of store closures impacting holiday sales, a hefty majority, 74.53% are worried…
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Retailers not hiring big for holiday season
October 16, 2023
This year may be the retail industry's lowest figure when it comes to hiring for the holiday season in over 15 years.
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UK retail spend to fall short of 2022 mark
October 16, 2023
Holiday spend by U.K. shoppers is expected to increase by 3.4% this year, a figure that's less than 2022 and marks a second quarter of slow growth this year.
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C-store chain RaceTrac launches first EV charging station
October 16, 2023
RaceTrac, an Atlanta-based convenience store chain with more than 570 stores throughout the Southeast, has introduced its first electric vehicle charging…
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Foot Locker deploys Nedap iD Cloud to 650 European stores
October 13, 2023
Foot Locker has extended its deployment of the Nedap iD Cloud to its Eastern European stores in a quest to enhance the omni-shopping experience. The iD Cloud…
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