House drops Durbin repeal; retailers ring up a win

May 24, 2017

The U.S. House of Representatives has dropped wording that would have repealed the controversial Durbin Amendment of the Dodd-Frank Wall Street Financial…

Forman Mills taps Aptos Singular Commerce to drive growth strategy

May 24, 2017

Off-price retailer Forman Mills aims to expand and is deploying the Aptos Singular Commerce cloud-based suite as part of its growth strategy.

CONNECT Summit to tackle mobile technology's impact on restaurants, retail

Jayson Tipp, Nikki Baird among the keynote speakers for the fourth annual executive event.

Jack in the Box Selects Hughes for Its Nationwide Next-Generation Network

Quick service restaurant Jack in the Box and its Qdoba Mexican Grill subsidiary have selected Hughes Network Systems, LLC (HUGHES) the world's leading provider…

How to craft a seamless omnichannel experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Experts offer tips, advice and insight to help retailers develop an engaging and rewarding customer experience between online and offline.

How do you describe the CRM evolution? With these 4 c's

By John Oechsle, CEO, Swiftpage

Report: Proximity tech a common factor among top retailers

May 23, 2017

A new study reveals that 75 percent of the top U.S. retailers have at least one thing in common: they've deployed proximity technologies as part of their…

UK clothing retailer hires on new CEO for turn-around strategy

May 23, 2017

Jill McDonald, formerly chief of U.K. car parts player Halfords Group Plc., is being tapped by Marks & Spend Group to turn around its struggling clothing…

Human interaction key to customer experience, reveals research

May 23, 2017

Trading human interaction for total automation may save money but it's not going to win a retailer any points with consumers.

Contactless retail payments to top $1T worldwide by 2019

May 23, 2017

New data from fintech analysts at Juniper Research forecasts that the global value of contactless transactions made via payment cards, mobile devices and…

TransitScreen deploys display at MetroPlan Orlando

May 22, 2017

TransitScreen is teaming up with the Florida Department of Transportation to deploy a display at the MetroPlan Orlando offices. The display is designed to…

Paytronix report examines how to draw less frequent guests into loyalty program

May 22, 2017

Paytronix Systems Inc. has released a report that examines key metrics on guest loyalty programs. The report found that the majority of new members that join a…

UK consumer impulse spend targets fashion buys

May 22, 2017

Shoppers in the U.K. spend more when shopping online than in the store — an average of $258.24 more and fashion is the top focus.

Consumers have high level of trust when it comes to brand, claims report

May 22, 2017

Brand matters, at least to shoppers and there's a high level of trust still in play, according to a new Blackhawk Network survey.

Retailers still face EMV issues

Recognizing merchants have encountered difficulty integrating EMV compliant payment equipment, credit card issuers have postponed chargebacks for fraudulent…

Home Depot fiscal results a bright light in retail segment

May 19, 2017

Not every retailer is being battered and scrambling to spur more sales and customer base. Home Depot is beating analysts' expectations when it comes to profit…

Analyst: JC Penney needs to spruce up its fashion

May 19, 2017

While J.C. Penney’s store sales dropped across all its clothing lines in the past quarter not everyone is down on the retailer.

Wal-Mart beats the street with earnings, sales

May 19, 2017

The first quarter was a good one for Wal-Mart as the retailer bested industry analysts' predictions thanks to robust online sales.

Clearant intros Quick Chip solution for faster EMV processing

May 19, 2017

Payment processor Clearent has launched Quick Chip technology for EMV, a solution that significantly speeds up chip card transactions to make them just as fast…

What AI can teach you about your customers

When most businesses think of artificial intelligence, chances are they think about chatbots, logistics, or really any machine learning algorithm that improves…