Google pushes out 2-day delivery to 40M new customers

September 15, 2016

Midwest consumers can now tap Google's two-day delivery service, as Google expands the service to 40 million Midwest customers.

Sophisticated apps proving a win for retailers

September 15, 2016

Putting some effort into the mobile app can pay off, as a new study reveals transaction boosts of more than 50 percent.

Retail sales falling in Brazil

September 15, 2016

Rising unemployment is being cited as the prime reason retail sales are taking a dive in Brazil.

5 major retail fails from P&G, Macy's, Wal-Mart (and what they teach us)

by Bryan Pearson — President, LoyaltyOne

Some of the most attractive investments in retail have proven disastrous. Fortunately, retailers have learned to rebuild from past mistakes.

Chase signs Best Buy to accept Chase Pay

September 15, 2016

Chase has signed a multiyear agreement for Best Buy to accept Chase Pay in its stores, on BestBuy.com and in the Best Buy app.

BrandsMart USA taps a new mobile delivery tracking tool

September 13, 2016

BrandsMart USA is tapping nuVizz's nuDeliverIT mobile delivery tracking technology to boost customer experience. The solution provides the retailer with…

Guide offers retail email marketing tips, insight

September 13, 2016

Reputation is critical, and quality beats quantity when it comes to successful email marketing.

Kohl's, Macy's among 'genius' digital retailers

September 13, 2016

JC Penney, Nordstrom, Macy's and Kohl's are on a 'genius level' when it comes to digital smarts, but no one is close to attaining Amazon's impressive…

Popular Magnetic Adapter Now Available in Longer Length with More Magnets

Get the strongest hold with more magnets in the popular CH-10 Magnetic Adapter from FFR Merchandising.

DSW partners with Infor on retail commerce apps

September 12, 2016

Footwear retailer DSW is hoping to provide a more seamless shopping experience with a new commerce application suite that will provide flexibility, greater…

Outdoor retailer aims for a deeper customer relationship

September 12, 2016

Cabela's is teaming up with InMoment on a new system that will empower front-line employees and operations leaders with deeper customer intelligence to drive a…

Pokémon GO: A retailer's dream, or a network/app management nightmare?

Most retailers take advantage of applications to improve customer engagement. To facilitate wireless coverage for customers using a retailer's mobile app (who…

Pokémon GO inspires Bloomies' social media omnichannel effort

September 9, 2016

Leading retailer Bloomingdale's is hoping to spark fall season sales with a unique customer engagement effort using social media.

Pier 1 chief leaving post by year's end

September 9, 2016

Home furnishings retailer Pier 1 is on the hunt for a new CEO as its current top leader is stepping down come January. Alex Smith, CEO and president, will…

Consumers loving mobile coupons

September 9, 2016

The number of U.S. adult shoppers using mobile coupons spiked 18 percent in 2015 and is on track to jump another 11 percent by the end of this year. That…

Mobile innovation is not about your phone!

by Jeannie Walters — Chief Customer Experience Investigator, 360Connext

What if the future of mobile has nothing to do with the phone in your hand?

Office Depot extends partnership with dunnhumby

September 7, 2016

Dunnhumby and Office Depot are extending a partnership focused on data analysis to boost the customer experience.

Crate and Barrel boosts mobile experience with new tool

September 7, 2016

Crate and Barrel is using a new technology service to boost the mobile retail experience in its retail stores.

Freebirds talks mobile innovation at CONNECT Mobile Innovation Summit

Freebirds' VP of Marketing Erin Levzow talks with Hughes' Tim Tang about the importance of mobile for both the business and the customer.

How Express.com improved search conversions by 18%

Apparel retailer Express.com provides insight on how helping shoppers find relevant products faster and easier led to a rewarding customer experience and…