IoT remains early stage tech in boosting customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Defining Internet of Things as intelligent interaction between humans and things to exchange information is easy enough, but assessing how and where IoT is…

Sears' financial stumbles lead to CEO cash infusion.

August 26, 2016

The latest financial news for struggling retailer Sears isn't good and the retailer is hoping its top chief can keep things stable as it aims to sell real…

Amazon expands fulfillment strategy in Texas

August 26, 2016

Amazon is getting ready to debut its eighth Texas-based fulfillment center, this one to open in Coppell.

Wal-Mart Pay doesn't need loyalty and that's ok

by Will Hernandez — Editor, NetWorld Media Group

Is a loyalty program really what consumers need to use mobile payments and mobile wallets?

Amazon, Great Clips share advice for developing a best-in-class mobile experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

When it comes to creating a best-in-class mobile experience for the retail consumer it’s about testing and learning, adjusting to new form factors and tapping…

Office Depot CEO departing the helm early next year

August 24, 2016

Office Depot CEO Roland Smith will leave his role come the first quarter of next year but will remain as board chairman, according to a Sun Sentinel news…

Action sports retailer taps cloud system to boost customer experience

August 24, 2016

Active Ride Shop is using a cloud-based engagement technology for mobile point of sale, merchandising, customer relationship management and sale audit in a…

Add Dimension in Display Cases with New Combination Riser

Create eye-catching dimension in fresh food cases with the new One Piece Riser Combination from FFR Merchandising.

Paytronix updates platform

August 23, 2016

Paytronix Systems has implemented upgrades to its Paytronix Platform.

Report: Most retailers not optimizing social media engagement opportunity

August 23, 2016

Social media is becoming increasingly popular among retailers, but 81 percent of those using the platforms to engage customers acknowledge they need help in…

Back-to-school sales are up but spend not as high as last year

August 23, 2016

Good news for retailers as back-to-school sales grab traction: Sales are rebounding this year following sluggish growth in the past three years.

Hunter Douglas taps mobile platform to engage customers

August 23, 2016

Custom window fashion maker Hunter Douglas is using a new mobile-optimized platform for sales and consumer engagement via mobile devices and social networks.

Pizza Hut digital leader Baron Concors talks mobile strategy, best practices

Baron Concors, Pizza Hut global chief digital officer, said the “focus on mobile is a focus on customer,” and that retailers must turn their mindset to…

The simple solution for retailers: Be channel agnostic

by Chris Petersen — Owner, IMS

Consumer journeys are neither the same, nor consistent. The term omnichannel is becoming ubiquitous. However, it may be one of the most misunderstood terms in…

Wal-Mart SVP: Mobile pay exceeding expectations, meeting consumers' needs

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

There are more than a few big reasons Wal-Mart is advancing its mobile retail customer experience and the big one is consumers want a smooth, fast, easy…

Target lends helping hand to Louisiana flood victims

August 19, 2016

Target will donate up to $400,000 to assist Baton Rouge, LA, and surrounding communities affected by heavy rainfall and severe flooding. The donation includes…

Megastore on the bubble: What shrinking Target And Wal-Mart stores mean

by Bryan Pearson — President, LoyaltyOne

Smaller locations may have been the solution for shoehorning large-format retailers into densely populated cities. But the proliferation of digital shopping is…

5 tidbits from the CONNECT Mobile Innovation Summit

by Will Hernandez — Editor, NetWorld Media Group

No matter which way you turn these days, mobile (or mobility) is at the center of most conversations for banks, retailers, restaurants and any other…

Stellar Loyalty, Splick.it/Onosys unveil collaboration

August 18, 2016

Stellar Loyalty and Splick-it/Onosys have announced a partnership to provide a pre-integrated solution for a next generation restaurant experience. 

Paytronix announces winner of loyaltees award

August 18, 2016

Paytronix Systems announced the first winner of its 2016 Paytronix Loyaltees Awards — Pizza Ranch. The award is an annual program designed to spotlight…