Digital investments key factor in sales growth at J.C. Penney

January 7, 2016

Unlike its competitor Macy's, J.C. Penney is celebrating a sales spike despite warm weather that hindered apparel sales this holiday season and credits its…

Apple’s retail leader took home nearly $26M in 2015

January 7, 2016

Leaving Burberry is proving to be a lucrative career move for Apple’s retail segment chief given compensation hit $25.8 million in 2015.

Macy's revamp brings layoffs, store closings and deeper ecommerce investment

January 7, 2016

While it's eliminating thousands of job positions the legacy retailer aims to expand ecommerce investment given robust growth in online sales.

Amazon enjoys robust Cyber Monday sales spike

January 6, 2016

Top worldwide ecommerce player sees 40 percent jump in sales orders compared to a year ago.

8 things no one tells you about protecting your brand's identity

Retail and restaurant owners invest in developing a distinctive name, logo, color scheme, and marketing model but often miss eight crucial aspects of branding.

Gun sales shoot up as proposed regs loom, consumer demand spikes

January 5, 2016

Gun retailer expects big sales surge due to consumer safety concerns and proposed regs coming into play.

Target store chief veteran gets the ax

January 5, 2016

The corporate reshuffling at Target continues with another legacy leader taking leave.

Kmart chief: We're focusing on the fun factor and meeting shopper needs

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Kmart's strategy is to provide every shopper, whether online or in a store, the best consumer experience and is relying on both old and new approaches to…

Apple might have bigger plans for iOS payments

January 4, 2016

The company has filed a patent on a system that would give iPhone users the ability to transfer funds to others through texts, phone call and email.

Jet.com CEO: We're building something new and much more to come

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Jet.com CEO Marc Lore predicts 2016 won’t just be about improving the five-month-old etailer’s initial strategy to compete with powerhouse competitor…

The great Occam’s Razor paradox for retailing in 2016

by Chris Petersen — Owner, IMS

The law of parsimony is great for consumers, but a burden for retailers.

Apple aims to draw out the artist in iPhone, iPad user base

January 1, 2016

Apple will debut new creative and artistic workshops for device users.

Manhattan Toys 'R' Us closes doors as new year arrives

December 31, 2015

One of New York City’s Times Square retail icons closed its doors this week, with children and adults alike not feeling very jolly about the prospect of never…

5 New Year resolutions to drive smarter retail customer experiences

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

This past year has clearly been a year of advancement and enlightenment by retailers, and 2016 is likely not going to be much different. Here's a few…

Why 2016 may be the year of the mobile website shopper

Next year may be the year of the mobile website consumer, and retailers need to be ready.

Consumers show love for Apple devices during holiday season

December 30, 2015

Phablets made a big comeback in the gift giving season which proved lucrative for Apple as the year comes to an end.

Retailers, online and off, enjoy robust holiday shopping experiences

December 29, 2015

The retail holiday sweet spot was furniture purchases as consumers were in a jolly mood to shop, with overall spending jumping 7.9 percent over last year and…

Holiday season proves record-breaking for Amazon

December 29, 2015

It was a happy, happy holiday season for the world's biggest etailer.

The changing franchise landscape, and why Incorporation matters more than ever

It is more important than ever for franchisees and franchisors to work together and remain a united front. There are many ways to achieve this, of course, but…

Etailer offers unique customer experience in inventory redux strategy

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

December 29, 2015

Everlane, a clothing etailer, hopes to reduce inventory by allowing shoppers to choose one of three price points on certain clothing in a special five-day…