BP aims to spur loyalty by letting customers share savings

September 7, 2015

“Give a Reward, Get a Reward” lets consumers share savings at the pump with friends and family.

How to build a multi-sensory experience in the retail environment

by Steven Starr — President, starrdesign

It takes a lot of work for retail brands to deliver a remarkable experience. It can be done, however, by making sure the consumer environment touches each of…

Technology innovation focus of ICX Association's October Symposium

September 4, 2015

The event, “Inflection Point: The Future Tech of Customer Experience,” aligns with the association’s mission to connect business-to-consumer brands with…

General Mills sells iconic Green Giant brand in $765M deal

September 4, 2015

General Mills aims to pay down debt and repurchase shares with net proceeds from sale.

Reasons digital wallets are destined to be ‘the’ payment process

The future of payments will be based on three things: versatility (online and offline usage), convenience, and security. Digital wallets provide all three.

Williams-Sonoma's Atlanta space boasts unique experience for shoppers

September 4, 2015

It is the retailer’s eighth location to include a home showroom and the first in the South.

Boost sales at aisle ends with new side kick cross merchandiser

Cross-merchandise complementary products to boost sales at the end of aisles with FFR’s new Side Kick Cross Merchandiser.

U-Vend, Ingram Micro team up on self-serve retail platform

September 3, 2015

Self-serve kiosks being launched in Canada will provide consumers a new channel for buying cell phones and phone accessories.

Why technology is the linchpin of the omni-channel strategy

by izge cengiz — product manager, monitise

The impact of technology may be the greatest game-changer of all. Consumers don’t even need to leave their houses to shop or can buy things on their daily…

BJ’s Wholesale Club taps retail veteran for COO, president role

September 2, 2015

New leader is former CEO of Hess Retail and takes new role as of Sept. 8.

U.S. productivity remains in a growth mode

September 2, 2015

Labor costs takes a dip but hourly compensation remains at same 1.8-percent rate as last month.

Sales, profit heading in right direction for Vera Bradley

September 2, 2015

Amidst turn-around strategy, fashion purse-maker beats financial analysts' expectations.

Young shoppers want lowest price, seniors seek retailers who treat them nice

September 2, 2015

Price matters to the youngest of shoppers, but service quality matters to the older consumer.

Movie toys, foreign exchange spur LEGO sales, profit

World's top toymaker enjoying robust gains in first half of 2015.

Consumer love for discount proves rewarding for Dollar General

September 1, 2015

The discount retailer enjoyed big gains in profit, sales not too shabby either.

Why retailers' collaboration is more than a win-win, it's a win-win-win

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Collaboration and partnerships between retailers are more common than ever, and that's a great thing for veteran retailers and newcomers launching products.

Report: Amazon laying off product engineers amidst restructure of hardware innovation hub

August 31, 2015

The Amazon Fire smartphone is likely in hospice mode, destined for a final market goodbye at some point this year, but Amazon isn’t one to retrench due to a…

Blue Bell kicks off product restocking following recall

Blue Bell Ice Cream is kicking off a five-phase product deployment today and getting its product back on shelves in Texas and Alabama.

Economy on a healthy road as August comes to a close

August 28, 2015

Consumers were spending on big items, such as cars in July, thanks to increases in wages and salaries. The healthy economic trend is predicted to continue.

Big Lots beats financial projections, shareholders rewarded

August 28, 2015

Discount retailer Big Lots beat earnings projections for the second quarter and is upping its full year outlook given the healthy fiscal activity.