Abercrombie & Fitch creates new team to drive brand improvement

August 21, 2015

New brand leadership strategy will be a significant contribution to brand progress, say company leaders.

REI taps in-house tech chief to serve as first-ever CIO

August 21, 2015

The move illustrates how technology is playing a bigger role in customer experience solutions and business operations.

Target loses merchandising chief, creates new VP COO role

August 21, 2015

The executive shuffle continues with a new CFO hired on as well.

Amazon opening yet another Texas fulfillment center

August 21, 2015

E-commerce giant already employs more than 3,500 in the state.

Restaurant to customers: Just pay what you think the meal is worth

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

What better experience can a diner have than tallying up their own meal tab?

Back-to-School: 4 ways retailers can cash in

by Bryan Pearson — President, LoyaltyOne

Retailers need to recognize the event of back-to-school shopping has changed. It’s no longer a mother-child outing shaped by retailers. Now students are…

Coca-Cola taps digital signage to find out 'What's in a Name?' in Times Square

by Christopher Hall — w, t

Coca-Cola collaborated with Posterscope, Clear Channel, ICUC and Google to produce a very personalized digital out-of-home campaign earlier this year in Times…

Newegg expands premiere membership sharing

August 20, 2015

Now four family members can share a Newegg membership and businesses can share memberships with employees.

Macy's multi-prong strategy targets boosting in-store, online experience

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Despite lackluster earnings in the second quarter, the retailer is taking some big strides in next months to regain market footing.

Bond Brand Loyalty names Mike McDowell Vice President of Business Development

New hire to cultivate and nurture North American client relationships in rapidly changing consumer loyalty space.

Digital signage teams with Coca-Cola to find out 'What's in a Name?' in Times Square

Coca-Cola collaborated with Posterscope, Clear Channel, ICUC and Google to produce a very personalized digital out-of-home campaign earlier this year in Times…

Why self-checkout kiosks won't eliminate the cashier anytime soon

August 19, 2015

Customers tend to rely on self-checkout kiosks only for small orders, as each additional item increases the chance of a technical problem, says an industry…

CONNECT: Does your mobile experience offer 3 crucial things?

by Cherryh Cansler — Publisher, FastCasual.com

Three components are necessary for a successful mobile experience.

IPO or no IPO? Top considerations for retailers mulling going public

The IPO landscape is attractive for retailers within special or unique niches, especially for those that can build grassroots buzz and differentiate themselves…

Secure high-theft electronics and more with new retractable tether

Secure high-theft electronics and more with FFR’s new Retractable Tether with Adjustable Collar.

Digital wallets: How merchants can tap mobile platforms to draw in shoppers

Can mobile wallets help customers and merchants? Yes, but just going 'mobile' is half the equation.

Zenput plugs in new task-management features to drive consistent store experience

August 18, 2015

Streamlined project management features promise to save time and money.

Walmart earnings expectations not as robust mid year

August 18, 2015

Investments pressuring earnings expectations.

Back-to-school report: Consumers delaying shopping to save, attain better deals

August 17, 2015

Consumers are looking to save money and shopping time by delaying store visits during the second busiest retail season of the year.

Barnes & Noble top retailer in back-to-school survey

August 17, 2015

The national book retailer is the most familiar and most favored of back-to-school retail brands, reveals survey.