The self-service kiosk – one of the key elements of the micro market concept

by Kisha Wilson — Marketing Manager, SlabbKiosks

Micro markets can be described as a convenience store at the office, one that provides lunch, snacks and drinks that employees can purchase. What makes micro…

Silent but deadly: Why loud, angry shoppers are better for your bottom line

June 3, 2015

Retailers should welcome the irate shopper who vents her frustration on the sales floor; the angry customer who walks out in a silent huff is more dangerous…

Self-service: Why millennials, Gen Z expect it

by Laura Miller — Director of Marketing, Kioware

Retailers must give young consumers self-service options when it comes to shopping.

Apex Supply Chain Technologies rolls out self-serve restaurant kiosk

June 3, 2015

Apex has rolled out a new self-serve restaurant kiosk to allow on-the-go consumers to order from any device and pick up and pay for their food at the kiosk.

Report: Minority retail employees make less than white colleagues

June 3, 2015

Black and Latino full-time employees working in retail make about 25 percent less than their white counterparts.

Add high-end appeal to displays with new wood nesting tables

Add high-end appeal to displays with new four-piece wood Nesting Tables from FFR Merchandising.

Coinzone partners with e-shopping cart provider X-Cart

June 2, 2015

Bitcoin payment gateway Coinzone has announced a partnership with e-shopping cart provider X-Cart to allow X-Cart to provide bitcoin payments to customers…

Supreme Court sides against Abercrombie in discrimination case

June 2, 2015

The Supreme Court ruled Monday that Abercrombie & Fitch was in the wrong when it refused to hire a Muslim woman because she wore a head scarf.

Why retailers should embrace 'omichannel' ATMs

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

It might be hard to conclude that omnichannel support will be the salvation of big box retailers as they fend off the likes of Amazon, but the need for ATMs to…

Office Depot launches Apple Watch app

June 1, 2015

Office Depot is the latest retailer to embrace the Apple Watch with its recent launch of an app specifically designed for the watch.

With Android Pay's arrival, battlefield lines have been drawn

by Michelle Evans — Head of Digital Consumer Research, Euromonitor

Google is back in the game with another mobile payments product, but how does it stack up against Apple Pay and Samsung Pay? Michelle Evans, senior consumer…

US retailers heaviest spenders on digital advertising

June 1, 2015

US retailers spend more on digital ads than any other industry.

India's retail market to hit 1.3T by 2020

June 1, 2015

India's retail market will reach $1.3 trillion by 2020.

Virginia greeting card kiosks provide customized cards

June 1, 2015

People in Virginia can create their own personalized greeting cards via kiosks developed by startup Card Isle.

Dunkins', Smuckers, Keurig roll out K-Cups nationwide

May 29, 2015

Dunkin' Brands Group Inc., The J.M. Smucker Company and Keurig Green Mountain Inc. announced that Dunkin' K-Cup pods are now available for sale at retailers…

Westfield debuts video sneak peek of new LAX remodel

May 29, 2015

The design was inspired by L.A.’s Sunset Boulevard and features 21 new dining and retail destinations, including newly revealed first-of-its-kind The…

Registration open for webinar on managing sales tax exemption

May 29, 2015

Registration is now open.

What is experiential purchasing?

May 29, 2015

There are numerous definitions of experiential purchasing, according to The NPD Group's recent report Experiential Purchasing and the New Retail.

Nordstrom, TD Bank Group announce partnership

May 29, 2015

Nordstrom and TD Bank Group announced this week an agreement under which TD will acquire Nordstrom's existing U.S. Visa and private label consumer credit card…

The missing piece: Visual engagement technology

May 29, 2015

Nearly three-quarters of customer service professionals lack the tools they need to deliver an optimal customer experience, according to a recent study.