Should your stores have a lifetime return policy?

by Nandini Jammi — Chief Storyteller, Kayako

How Trader Joe's, Nordstrom and others benefit from offering this extremely generous policy.

Leggett & Platt divests its store fixtures division

November 3, 2014

The division manufactures custom-designed, complete store fixture packages for major retailers, including metal and wood shelving, counters and showcases.

Kohl's overhauls merchandising, inventory and pricing operations

November 3, 2014

Value-oriented specialty department store Kohl's is transforming many of its core retail operations to accommodate recent growth and ensure that both its store…

Shopping center promotes retailers and increases revenue with digital signage

November 3, 2014

Georgetown shopping center installs Navigo digital signage to promote tenants, offer guest services and display special advertising.

Neiman Marcus launches one-click visual shopping experience

November 3, 2014

Neiman Marcus app users can now snap an image of fashion items and instantly be provided with all close matching products currently available.

Deliv expands same-day delivery service

November 3, 2014

By the end of the year, Deliv says it will offer its same-day delivery service in 30 malls across its eight markets.

Retailers preparing for surge in online shopping with re-focused shipping calendar

November 3, 2014

Nearly eight in 10 (78.8 percent) retailers surveyed will set their standard shipping deadlines for guaranteed Christmas delivery to expire at least a week…

Retail Orphan Initiative rallies retail industry for ebola relief in Liberia

November 3, 2014

#RetailFightsEbola campaign works to deliver critically needed supplies for distribution through NGO partners in Liberia that have helped reduce new cases by…

Walmart enters the fray as holiday price war heats up

October 31, 2014

Walmart bracing for competition at least as bad as last year's holiday season, when heavy discounting depressed earnings across the retail industry.

German retail sales see surprising drop, spur fears of recession

October 31, 2014

Retail sales in September dropped by 3.2 percent from August, the biggest drop since May 2007, which is spurring fears of a recession in Europe's leading…

Bitcoin, other virtual currencies are a global reality

by Mark Ranta — Sr. Product Marketing Manager, ACI

Mark Ranta from ACI Worldwide believes bitcoin and its alternatives are here to stay, but how can they be regulated?

Online shopping site Gilt adds Alipay ePass support

October 31, 2014

The partnership is meant to provide Chinese Gilt members a better shopping experience, enabling them to pay through their existing Alipay accounts directly on…

Digital disruption, emerging technologies to drive retail revenue in 2015

October 30, 2014

Omnichannel personalization specialist predicts sweeping changes for retail in the coming year.

Express, Red Lion Hotels champion individualized customer experience in hospitality and retail

October 30, 2014

Chains say providing memorable, sustained experiences for the customer is critical to driving loyalty.

Costume co makes retail store a funhouse with digital signage

October 30, 2014

Motion-triggered content adds to customer experience at 30,000-square-foot warehouse store.

Ralph Lauren takes over Harrods displays using mobile proximity tech

October 30, 2014

The brand is striving to connect with shoppers via their smartphones by offering exclusive and interactive content as well as an out-of-hours opportunity to…

Augmented reality for retail, in plain English

Augmented reality oozes potential for retailers, with devices that do not restrict the user's sight solely to computer-generated imagery.

Apptive intros features to help online merchants tap burgeoning m-commerce trends

October 29, 2014

Mobile-commerce merchants can leverage features for the holiday shopping season.

SelfPay mobile shopper app integrates Apple Pay

October 29, 2014

Integration aims to eliminate waiting in line.

Webinar will take marketers beyond mobile payment

October 28, 2014

For restaurants and retailers, the possibilities opened by the mobile wallet revolution extend far beyond payments.