Webinar: Case Study: Control Labor Costs with Latest Cloud Technology

How can store managers proactively hit their sales per labor hour targets if they don’t have immediate access to timely and accurate workforce information?

Study says brand absence 'makes the heart grow fonder'

May 22, 2014

New research from marketing agency Momentum Worldwide says that people in countries with long-established consumer spending power — Japan, the U.K. and…

Google overtakes Apple as most valuable brand

May 21, 2014

Google has overtaken Apple to become the world's most valuable global brand in the 2014 BrandZ Top 100 Most Valuable Global Brand ranking, worth $159 billion…

Foot Locker launching Eastbay shop-in-shop

May 21, 2014

Foot Locker Inc. has announced the introduction of its latest retail collaboration: Eastbay Performance Zone at Champs Sports. According to the company, the…

USAA, Amazon.com top annual customer service ratings by Temkin Group

May 21, 2014

Based on a study of 10,000 U.S consumers, USAA's banking business took the top spot in the 2014 Temkin Customer Service Ratings, which rates 233 companies…

How data design can take the pain out of purchases

by Bryan Pearson — President, LoyaltyOne

Owning new things is supposed to give us pleasure, but the process of acquiring them can come with pressure.

Tesco store testing new automated checkout scanner

May 21, 2014

Tesco announced that its newest Tesco Extra store in the U.K. city of Lincoln is using a new checkout scanner belt from Datalogic that it says reduces customer…

U.S. retail market up 2 percent in the first quarter of 2014

May 21, 2014

The U.S. retail market increased 2.28 percent year over year in Q1 2014, totaling $1.08 trillion for the quarter, according to projections from eMarketer.

Holmes Place adds video wall, sound system from Mood Media

May 21, 2014

Mood Media Corp., designer of in-store consumer experiences, has announced that it is working with Holmes Place Poland, the Warsaw branch of the premium health…

Is Olapic a vision for the future of multi-channel retailing?

by Chris Petersen — Owner, IMS

Retailers can now create "look books" from consumer photos in real time.

InComm launches platform for mobile wallet providers

May 21, 2014

Prepaid product and transaction services company InComm has announced the launch of InComm Mobile Platform for mobile wallet providers and merchants. According…

Erik, Jamie Nordstrom exchange roles in Nordstrom multi-channel business

May 20, 2014

Nordstrom Inc. announced today that two executive team members, Erik Nordstrom and Jamie Nordstrom, are exchanging roles to further strengthen the company's…

Phablet users big on social, engage most with ads in the evening

May 20, 2014

Opera Mediaworks has released a study on phablet users that identifies how their media consumption habits differ from those of smartphone and tablet users, as…

Making data-driven decisions with your POS

by Chris Allen

Three questions to ask of your business to understand how to leverage POS data for a competitive advantage.

Five steps for staging a successful pop-up shop

Many pop-up shops are thrown together at the last minute, and often, it shows.

Samsung installing 'Entertainment Experience areas' in 500 Best Buy stores

May 16, 2014

Samsung recently announced a new retail initiative at select Best Buy stores, aimed at working with the electronics retailer's goal of providing customers…

CEO of eBay considers adding Bitcoin integration to PayPal

May 16, 2014

Bitcoin integration soon might happen on eBay.

Why your customer service has to include selling

by Bob Phibbs — CEO, The Retail Doctor

In addition to acquiring new customers, retailers need to focus on selling more to their existing ones.

Sainsbury’s store bags more self-service checkouts

May 15, 2014

The Sainsbury’s store in Bath, U.K. has installed more self-service tills as part of a refurbishment, the Bath Chronicle reports. The store, located in Bath’s…

Retailers launch comprehensive cyber intelligence sharing center

The R-CISC is an independent organization, the centerpiece of which is a Retail Information Sharing and Analysis Center (Retail-ISAC).