HP releases tablet-based POS

February 25, 2014

This week at Mobile World Congress, HP announced a Windows 8.1 tablet-based point-of-sale solution that it says will make it easy for small business retailers…

Coupon trends of 2013: Like a box of chocolates

Diverse approaches to coupon marketing led to better distribution and higher average values.

Digital signage firm opens Retail Evolution Lab

February 25, 2014

Digital signage solution provider AOPEN Inc. recently announced the opening of its Retail Evolution Lab in the company's head office in Europe aimed at helping…

Interbrand acquires London design consultancy HMKM

February 25, 2014

Brand consultancy Interbrand announced that it has acquired one of the U.K.'s leading international retail design consultancies, HMKM.

Dónde launches mobile store locator as a free service

February 25, 2014

Dónde, Inc., a location-as-a-service platform, has announced today the launch of its store locator and analytics dashboard as a free service. According to the…

Retail hiring webinar now available on demand

February 24, 2014

On Thursday, Feb. 20, Retail Customer Experience and PeopleMatter presented a live webinar, "Worth the Risk? How Hiring Assessments Can Catch Rising Employee…

ROAM adds chip-and-PIN to its mobile POS

February 24, 2014

ROAM, an Ingenico company and a mobile commerce platform provider, announced it has expanded its mPOS solutions to include chip-and-PIN acceptance with the…

Report reveals strong growth in mobile and tablet shopping traffic

February 24, 2014

In its latest Influence & Impact report, e-commerce provider ShopVisible found that site traffic from mobile devices and tablets significantly increased …

Report says US consumer well-being is improving

February 24, 2014

Temkin Group has released its Temkin Well-being Index (TWI), which measures the well-being of U.S. adult consumers. The TWI is based on surveys of 10,000 U.S.

Five unique ways containers can add 'pop' to retail sales

Selling goods is just one way to leverage the power of a pop-up location.

Five ways to rev up your retail staff

by Barbara Crowhurst — Retail Business Coach, Retail Makeover

Perhaps the biggest challenge retailers face is finding good people to staff their stores. In today's environment, it's hard to find skilled people who are…

Loyalty limelight: Vail Resorts' smart passes lead to peak engagement

by Bryan Pearson — President, LoyaltyOne

In a nutshell: In 2007, Vail Resorts began embedding RFID chips into its passes so it could more quickly and easily check tickets at airlifts. The single- and…

PCI SSC makes sure nothing gets 'lost in translation'

February 21, 2014

Today, the PCI Security Standards Council, an open global forum for the development of payment card security standards, announced that the PCI Data Security…

Sonata launches hyper-local mobile ad platform in NYC

February 21, 2014

Sonata, a mobile advertising solution focused on driving foot traffic to traditional brick-and-mortar businesses, has announced the launch of its first U.S.

APG Cash Drawer releases Bluetooth interface for cash drawers

February 21, 2014

APG Cash Drawer LLC, manufacturer of mobile cash drawer solutions and other POS related products, has announced the release of the BluePro Bluetooth interface…

Clicks to bricks to clicks: Bringing curated commerce back into the store

Three ways retailers can imitate the online product curation model to create a boutique shopping experience.

The myth of motivation in retail and the customer experience

by Doug Fleener — President and Managing Partner, Dynamic Experiences Group, LLC

Years ago I had an incredibly talented retail associate working for me. He was smart, charming, a fast learner, and one of the best salespeople I ever met.

Clash of the titans: Alibaba vs. Amazon

by Chris Petersen — Owner, IMS

There are some predictions that 50 percent of major U.S. retailers will be gone by 2020. While it is too early to predict the demise of bricks and mortar, it's…

Container project for Gameday Merchandising

Producing what could be called a pop-up retail store, Ikoniq developed a portable container for Gameday Merchandising to take to races in 2014.

Cibo acquires customer experience agency HYDRANT

February 20, 2014

Integrated brand experience agency Cibo recently announced the acquisition of HYDRANT, an established customer experience agency based in San Francisco. The…