American Eagle Outfitters testing iBeacons

January 16, 2014

American Eagle Outfitters and app developer Shopkick have announced plans to launch shopBeacon in 100 top-performing American Eagle Outfitters and Aerie stores…

Target, Neiman Marcus feeling the pain of data breaches

Target has lost nearly 85 percent of its brand equity on the values of trust and security.

ChaChing! Using value pricing to grow sales and profits, part 2

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

In Part 1 of this series, we addressed the concern that value is vague. We did so by recognizing that even though each of us defines value a little…

Remodeled American Apparel store, Berlin

American Apparel has announced the opening of its newly expanded and renovated Berlin store. Located in Mitte, the central borough of Berlin, the store was…

The Jones Group Inc. Selects VeriFone payment solutions

January 15, 2014

VeriFone Systems has announced that The Jones Group Inc. has selected VeriFone solutions to enable mobile payment acceptance and enhance customer experience…

2014 is 'The Year of Empathy,' according to Temkin Group research

January 15, 2014

Bruce Temkin, widely recognized as a customer experience visionary, has released his annual listing of customer experience trends to watch. Headlining the…

Report says consumers interact more with retail Facebook pages than retail websites

January 15, 2014

Consumers engage with retailers on Facebook more than they do on the retailer websites. Nine in 10 consumers say that how much they spend is influenced by…

Holiday retail sales come in at NRF expectations

January 15, 2014

Severe winter weather did not dampen December retail sales as shoppers took advantage of heavy promotions and last-minute deals. According to the National…

NRF 2014: The coolest new products, and why

Many of today's coolest new products are the result of the small daily activities of consumers.

Shoppers purchase less than 1 percent of available products at their grocer

January 14, 2014

According to a new study published by coupon marketing firm Catalina, shoppers are highly selective when it comes to making CPG purchases, buying on average…

Mobile POS I Love Velvet comes to Android

January 14, 2014

I Love Velvet, a mobile point-of-sale hardware and software provider, has announced a major expansion to its supported devices, with the addition of the…

Smartrac highlights its contribution to Thinaire's NFC RFID-based solution for Bon-Ton

January 14, 2014

Department store operator Bon-Ton has engaged Thinaire, a provider of RF engagement marketing solutions, to turn shoes on display into mobile marketing…

Vantiv, Microsoft announce payments partnership

January 14, 2014

Yesterday at the National Retail Federation's Annual Convention & EXPO, Vantiv, a provider of payment processing services and related technology solutions…

Facebook exec names 3 trends driving retail personalization

Online shopping is increasingly being driven by an "I'll know it when I see it" phenomenon.

Deckers Outdoor implements mobile retail plan

January 13, 2014

VeriFone Systems announced today at the NRF Conference & EXPO that Deckers Outdoor Corporation has implemented VeriFone mobile retailing hardware and…

Mindtree introduces two new solutions at NRF show

January 13, 2014

Mindtree, a global information technology solutions company, today unveiled two solutions created to drive consumer engagement and commerce, Integrated…

Natural Markets deploys ThoughtWorks technology throughout its grocery/restaurant chain

January 13, 2014

ThoughtWorks, a provider of retail technology solutions and strategic customer experience consulting, today announced that it has partnered with Natural…

Opterus announces version 14.1 of Store Ops-Center with new user interface

January 13, 2014

Opterus, a provider of cloud store communications and task management solutions, today announced the release of Store Ops-Center (SOC) Version 14.1. In this…

QuantiSense releases supply chain and logistics analytics application

January 13, 2014

Today at the NRF Annual Convention & EXPO, QuantiSense announced the release of its QuantiSense Supply Chain & Logistics analytic application.

Sitecore partners with Microsoft to build joint e-commerce solution

January 13, 2014

Sitecore, developer of customer experience management software, today announced at the National Retail Federation's Annual Convention & Expo that it will…