Report: Only 16% of mobile retail sites load quickly enough

November 13, 2013

Consultancy The Search Agents has released the results of its study of the mobile sites of the top 100 U.S. multichannel retailers, scoring each of them on…

Veterans 4 Vending offers 10 percent startup discount to veterans

November 13, 2013

Carts Blanche LLC announced that it is offering U.S. military veterans a 10-percent discount on the purchase of VendaCarts Trailers through February 2014, as…

Gift card spending reaches all-time high

November 13, 2013

It's personal, it's practical, and it comes with a price tag that matches anyone's budget — it's a gift card, and this season 8 in 10 (80.6 percent) shoppers…

Report shows most consumers comfortable with personalized marketing

November 13, 2013

Sociomantic Labs, a provider of programmatic advertising solutions for e-commerce marketers, has announced initial findings from a new study on consumer…

More than half of U.S. shoppers have started their holiday shopping

November 12, 2013

Early October holiday promotions struck a chord with millions of Americans as 53.8 percent of shoppers say they have already started holiday shopping…

Mindshare VoC tool aims to tackle reviews fraud

November 12, 2013

Mindshare Technologies, a provider of voice of the customer solutions, has announced the launch of Mindshare OpenTell, a patent-pending product that is fully…

Despite government shutdown, retail imports rose in October

November 12, 2013

Import volume at the nation's major retail container ports grew 6.5 percent in October over the same month last year despite the government shutdown, and…

Technology meets beauty in a New York subway station

A L'Oreal retail kiosk in the Bryant Park subway station gives New Yorkers a high-tech beauty consultation.

Christopher & Banks installs retail analytics platform

November 12, 2013

QuantiSense, a provider of retail exception management software, has announced that specialty women's apparel retailer Christopher & Banks Corp. has…

More than half of mobile sales originating from email made on a tablet

November 12, 2013

A new report from email marketing services provider Yesmail Interactive, an Infogroup company, finds that 56 percent of mobile online sales originating from a…

Report says retail shrink averages 1.4 percent of sales

November 12, 2013

Shrink, comprised of shoplifting, employee or supplier fraud, organized retail crime and administrative errors, cost the retail industry more than $11…

Make sure your associates are not practicing survey coercion

by Jim Joseph — President, Lippe Taylor

Last week in my class at NYU we discussed consumer surveys as a market research technique. They are a tried and true approach to getting feedback or getting to…

Survey says most online retailers ignoring site-search data

November 12, 2013

Global e-commerce companies are missing significant opportunities to improve the effectiveness, reach and return of their marketing and sales programs…

Kiosks take the stage at CETW13

From the usual suspects to new players, this year's Customer Engagement Technology World show was packed with providers showing off their kiosk wares.

Amazon, USPS to offer Sunday package delivery

November 11, 2013

Earlier this year, the U.S. Postal Service sought to staunch some of its financial bleeding by eliminating letter delivery on Saturday. That didn't end up…

Moneris goes wireless for new chip-and-PIN mPOS reader

November 11, 2013

Moneris, a Canadian debit and credit card processor, is set to roll out PAYD PRO, which it said is the first mobile POS system to use chip-and-PIN technology.

New PCI guidelines will go live Jan. 1, 2014

November 11, 2013

The PCI Security Standards Council, an open, global forum for the development of payment card security standards, has published version 3.0 of the PCI Data…

Smartphones are transforming retail, not with technology, but with messy humanity

A profound transformation in retail is now underway. But it's not what you think.

Venezuela military seizes big-box retail store, lowers prices

November 11, 2013

Violent rhetoric and imagery can be common in marketing, what with retailers slashing prices at a pace that would make Jason Voorhees say "Hey, whoa, let's not…

POS-maker GiftLogic adds new touchscreen option

November 11, 2013

GiftLogic recently began offering a touchscreen interface as an optional component of its hardware bundle for use with GiftLogic POS software, the company…