Facebook testing 'autofill' mobile payments product

September 24, 2013

After testing with a small group of retailers a feature that lets customers automatically enter payment information into mobile devices through their…

Vodafone tests virtual shopping wall on German employees

September 23, 2013

The mobile network operator Vodafone is tapping staff members at its German headquarters in Dusseldorf to test out an NFC-equipped virtual shopping wall…

Deloitte: Retailers must merge physical, digital storefronts for holiday sales win

September 23, 2013

As the economy improves at a gradual but steady pace, retailers can expect moderate gains this holiday season, according to a recent forecast from Deloitte.

Calvin Klein taps Toshiba for in-store technology

September 23, 2013

Toshiba Global Commerce Solutions has announced that the fashion brand Calvin Klein has deployed its TCxWave solution in the brand's retail locations across…

Argentinean retail chain buys into Haivision CoolSign digital signage

September 23, 2013

Argentinean retail chain Musimundo has deployed Haivision's CoolSign digital signage solution to deliver dynamic content throughout its network of 200 stores…

Forecast calls for big jump in seasonal hiring

September 23, 2013

According to the sixth-annual survey commissioned by Snagajob, more holiday seasonal jobs should be available this year compared to last year.

Shopko turns to MICROS, Innotrac to update e-commerce site

September 20, 2013

Green Bay, Wis.-based Shopko Stores Operating Co., a retailer that operates over 330 stores in 21 states, has turned to Innotrac and MICROS for its new…

Pinterest plans to test business ads

September 20, 2013

Pinterest CEO Ben Silbermann sent a message to users this week about the site's new test promoting certain business ads.

The store is still the star: Takeaways from the DSA symposium

The Digital Screenmedia Association's recent event highlighted the innovation of in-store technology.

Staples, Radio Shack pull Amazon lockers from stores

September 20, 2013

Both Staples and Radio Shack have removed Amazon lockers from stores, ending a nearly year-long partnership, due to increasing competition with the online…

Best Buy revamps rewards program

September 20, 2013

Best Buy announced this week that it is revamping its loyalty program as "another step to reinvigorate the customer experience."

Heartland, Bigcommerce launch mobile-optimized e-commerce platform with SMBs in mind

September 19, 2013

The payment processor Heartland Payments has joined forces with e-commerce platform Bigcommerce to launch an online storefront meant to help small and…

Target launches 'baby experience program' in select Chicago stores

September 19, 2013

Target announced this week the launch of an enhanced baby experience program in 10 existing Chicago-area stores.

Saks solves a shoe problem with RFID

September 19, 2013

The Saks Fifth Avenue flagship store in New York had a shoe problem — at any given time the more than 4,000 individual shoes needed to be placed in the proper…

Survey ranks retailers on customer experience

September 19, 2013

RetailCustomerExperience.com has launched the second edition of its Best Retail Customer Experiences report just as retailers gear up for the holiday season.

Best Buy: Why in-store analytics are critical for survival

by Chris Petersen — Owner, IMS

Best Buy is a case study unfolding before our eyes. It is quite literally a test of how today's omnichannel consumers will behaviorally respond to radical…

Webinar: How Travelocity Increased Conversion, Engagement on its Mobile Apps

As part of its company ethos, Travelocity is dedicated to the positive experience it can provide its customers. In this webinar, you’ll learn about…

Whole Foods launches training program for aspiring butchers

September 18, 2013

Whole Foods Market announced that it is launching an in-store Meat Apprenticeship Program for its team members interested in mastering the age-old profession…

NRF issues statement of support for online sales tax

September 18, 2013

The National Retail Federation issued the following statement today from SVP for Government Relations David French on the release of a new set of House…

Macy's Herald Square flagship now dubs as official NYC visitor center

September 18, 2013

Macy's famed flagship store is now co-branded with NYC & Company as an Official NYC Information Center, offering new services to enhance the customer…