News & Media
RCEES: How to keep your brand message burning when traditional marketing fades
by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group
With a focus on humans and the right customer service, brands can sidestep the dangers of ineffective marketing.
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Netflix uncovers clue to customer preferences
by Bryan Pearson — President, LoyaltyOne
Call it the case of the mysterious movie preferences.
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AT&T retail chief explains 'The Store of the Future'
by Carmine Gallo — President, GCG
As consumers shift many of their purchases online, will physical retail stores even have a reason to exist? That’s the difficult question AT&T retail…
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Consumer advocacy groups up in arms over 'return profiles'
August 19, 2013
Although retailers claim it's a move to fight fraud, the tracking of customer returns is yet another retail technology coming under fire from consumers.
read nowSquawk Box talks about retail's tracking habit
August 19, 2013
A recent segment on CNBC's Squawk Box addressed the "creepy" practice of brick-and-mortar retailers using technology to track and gather data on in-store…
read nowCostco re-ups with Cardtronics for bulk of retail locations
August 19, 2013
Costco Wholesale has renewed and extended its contract with Cardtronics as a key provider of ATM services in the United States, the company announced in a news…
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RCEES: 5 insights to solve the Millennial mystery
by Alicia Kelso — Editor, QSRWeb.com
Consumers crave participation, not just functional and emotional products.
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Tracking the 'next big thing' in retail technology
by David Anzia — SVP-Sales, Frank Mayer Kiosks and Displays
I recently gave an interview where I was asked about the challenges of managing retail self-service projects given the rapid progression of in-store…
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RCEES: Retail's refocus on customer service
by Alicia Kelso — Editor, QSRWeb.com
Creating a customer-centric environment is key to a successful business.
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RCEES: How AT&T brought an invisible product to life
by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group
Customer experience managers from AT&T's Chicago flagship discussed brand evolution.
read nowDebit fee cap hearing a fiasco for Fed attorneys
August 15, 2013
On Aug. 14, attorneys for retail associations and the Fed were to have discussed a timeline for setting a lowered debit interchange fee cap. This discussion…
read nowReport: Even the wealthy love loyalty programs
August 14, 2013
In a new survey of affluent consumers by the Luxury Institute, wealthy shoppers earning at least $150,000 a year share detailed observations and evaluations of…
read nowGroupon partners with Verifone, Ingenico to add mobile payment terminals
August 14, 2013
Groupon is set to add credit card terminals to its existing payments suite for merchants. With the addition, the company said in a news release, its payments…
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RCEES: Jim Knight talks about service that rocks
by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group
The former Hard Rock trainer gives tips on how to treat your business like a band.
read nowBoise Albertsons checking out of self-checkout
August 13, 2013
Three Boise, Idaho, Albertsons stores are getting rid of their self-checkout lanes, a spokesman for the regional Albertsons division has told the Idaho…
read nowReport: Card spending growth solid in July
August 12, 2013
First Data Corporation has released its First Data SpendTrend analysis for July 2-30, 2013 compared to July 3-31, 2012. SpendTrend tracks same-store consumer…
read nowAmerican Apparel implements RFID tool from Impinj
August 12, 2013
UHF Gen2 radio frequency identification technology provider Impinj Inc. today announced that retailer American Apparel is using a a fully automated Senitron…
read nowCastNET integrates NFC with digital signage
August 12, 2013
CastNET announced today that it has developed and is shipping a new solution that fully integrates Near Field Communications, a.k.a. NFC technology, with its…
read nowLatest eBay app brings online benefits to brick-and-mortars
August 9, 2013
In a move that strengthens the relationship between online and brick-and-mortar commerce, eBay has launched the Retail Associate Platform — an application that…
read nowShopventory to bring POS tools to PayPal Here
August 9, 2013
Shopventory, providers of business intelligence and inventory management for mobile point-of-sales, today announced it is bringing its suite of tools to…
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