Best Buy tries to welcome its website to the new age

August 9, 2013

As part of its drive to turn around its sales slump, Best Buy Co. will give its outdated website a new-age makeover.

ZoomSystems seeks global expansion with Vigix acquisition

August 9, 2013

Automated retail company ZoomSystems recently announced the acquisition of Vigix Inc. and its patented no-moving-parts technology, which ZoomSystems said will…

American Express Serve will find a new home in the Isis mobile wallet

August 8, 2013

American Express Serve will be introduced to the Isis mobile wallet, the companies announced today. The new co-branded account will be offered in every Isis…

Building customer loyalty the hard (and only) way

Follow the framework for building satisfied customers by applying these four elements.

How to optimize your store for summer

by Gary Edwards — Chief Customer Officer, Emathica

Now that summer is well underway, it’s time for retailers to turn up the heat. After spending prolonged time indoors during the cold weather, customers are…

Target offers a look at its store design philosophy

August 7, 2013

Target offered a behind-the-scenes look at its store design philosophy through the years on its website, "A Bullseye View."

Merchant Warehouse introduces omni-channel commerce for retailers

August 7, 2013

Merchant Warehouse today announced the omni-channel extension of its Genius Customer Engagement Platform. With this capability, retailers can now offer payment…

Report: Appliance customers seeking end-to-end experience

August 7, 2013

Appliance retailers need more than just a large selection of appliances or the best prices to satisfy their customers, according to the J.D. Power 201…

Amazon adds fine art marketplace

August 7, 2013

Amazon.com Inc. today announced the launch of Amazon Art (amazon.com/art), a marketplace that gives customers direct access to more than 40,000 works of fine…

Clarks shoes will add Visa digital wallet in UK, Ireland

August 7, 2013

Clarks, the U.K.-based shoe retailer, will allow customers to make online purchases using the V.me by Visa digital wallet service, Visa Europe and WorldPay…

Yankee Group mobile wallet report examines slow adoption rate, offers engagement tips

August 7, 2013

Nearly 70 percent of consumers are interested in adopting mobile payments, but less than 14 percent have actually completed a mobile transaction in the past…

IKEA's 2014 catalog lets shoppers virtually furnish a room (Video)

August 6, 2013

IKEA has stepped up its augmented reality game with the latest round of AR features embedded in its 2014 catalog — cementing the retailer's place at the…

Elo expands portfolio with omnichannel offerings

August 6, 2013

Elo Touch Solutions today announced an expanded portfolio of offerings that it said will help retailers accelerate their omnichannel initiatives.

Selfridges puts on denim and digital signage

August 6, 2013

Selfridges, one of the world's best-known department stores, put on denim and digital signage for the launch of its Denim Studio, which it is calling "the…

VeriFone seeks to simplify payments with Point launch

August 5, 2013

VeriFone Systems Inc. announced the launch of a new payment-as-a-service solution that it said simplifies payment complexities for its direct merchant…

Turkey's largest retail chain wows shoppers with self-checkout

August 5, 2013

Shoppers at Turkey's Migros Türk supermarket chain are embracing self-checkout technology from NCR, according to an article from International Supermarket News.

MokiMobility's latest app readies for rise of mPOS

August 5, 2013

MokiMobility announced recently the launch of what the company calls "the industry's first purposed device-management mobile application for the iPhone."

Infographic: The High Cost of Internet Downtime for Retailers

This infographic highlights what's at stake when the Internet goes down in your stores and how to virtually eliminate the risk of downtime.

How long are shoppers willing to wait? Six minutes.

August 2, 2013

A new study by Omnico, which surveyed 1,344 U.K. consumers, says that British shoppers are willing to stand in line an average of six minutes before giving up…

Will customer reviews become a bigger influencer for retail purchases?

Despite the hype, online customer reviews appear to play only a small role in consumer purchasing decisions.