H&M, Klarna team up on elevating the customer experience

July 9, 2019

Retailer H&M and payments player, Klarna, are partnering to expand the friction-less checkout experience across all channels while also elevating the…

Floral retailer taps Imagination Park Technologies for AR experience

July 9, 2019

Field of Flowers, a Florida-based floral retailer, is working with Imagination Park Technologies to deliver an augmented reality experience for its customers.

The problem of personalization in retail marketing

Kristin Hambelton, CMO, Marketing Evolution, discusses the disconnect between what retailers believe is happening with retail customer marketing and what's…

Amazon Prime shoppers want a personalized experience

July 8, 2019

Amazon needs to ensure Amazon Prime Day product recommendations are on target and boost the personal experience.

North Carolina will be home to a Lowe's global tech center

July 8, 2019

Home improvement retailer Lowe's plans to build a global technology center in Charlotte, North Carolina, creating more than 1,600 jobs.

Why it's time to drop the 'e' in e-commerce

Bryan Forbes, vice president, strategy and planning, IN Marketing, believes it's time to give shoppers new ways to experience products.

Target targets Amazon Prime Day with 'Deal Days'

July 5, 2019

Target isn't about to let Amazon's Prime Day event go without some competition. It's planning to launch "Deal Days," a two-day sales event.

Taco Bell readying pop-up hotel experience

July 5, 2019

Taco Bell is launching a unique pop-up hotel in Palm Springs, California featuring rooms decorated with Taco Bell artwork as well as special Taco Bell…

Paris fashion retailer taps Aptos to optimize global planning

July 5, 2019

Luxury retailer Zadig & Voltaire, a Paris fashion house, is deploying Aptos Technology's Planning solution to manage buying sessions, as well as allocation…

Absolutdata gets accolades for AI innovation

July 4, 2019

Absolutdata has been named best overall AI-based analytics vendor by the 2019 AI Breakthrough Awards Program.

How to compete with Amazon: 5 ways to make it happen

Tobias Buxhoidt, founder and CEO of parcelLab, shares five ways every retailer can compete with Amazon.

A look at who's shopping on Amazon Prime Day

July 3, 2019

As Amazon's Prime Day inches closer a consumer survey reveals what shoppers have been searching for and demographics about the Amazon Prime Day shopper.

How some retail brands are killing it with great reviews

Derek O'Carroll, CEO of Brightpearl, explains why a positive review — or many — can make a huge difference in the choices consumers make when it comes to…

Pier 1 store closures will hit 57

July 3, 2019

Home goods retailer Pier 1 Imports expects to close 57 stores in this fiscal year.

Top June reads: 7-Eleven menu boards, where cashier-less fits in, how revived brands can survive

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The month of June delivered a wide spectrum of content for Retail Customer Experience readers, from coverage of the ICX Summit to case studies and…

5 ways to ensure the store appeals to high-powered senior shoppers

Geoff Gross, founder and CEO of Medical Guardian, offers insight on how senior-focused shifts by top national retailers illustrate the importance of this…

As summer starts Target gears up for back-to-school season

July 2, 2019

With most schools now officially out for the summer Target is already thinking about late August when those same students are lamenting the end of summer.

Food is a big part of summer retail activity, reveals study

July 2, 2019

When it comes to retail spending in the summer months it's all about food and consumers still prefer the physical retail environment overall.

Retailers, vendors must collaborate to improve customer experience

Paul Perry, a writer for Relay, explains how retailer-vendor collaborations will increasingly shape the customer experience and how to improve those…

Tesco teams with Israeli tech company to introduce cashierless stores

July 1, 2019

Tesco, a British supermarket chain, is developing technology in partnership with Israeli startup Trigo Vision to allow customers to load up shopping bags and…