The demise of brick-and-mortar retail has been greatly exaggerated

There's been no end of stories lately about retail store closures, layoffs and bankruptcies, but the real story isn't about physical retail dying. It's about…

What is Interactive Digital Signage?

As digital signage gradually started to eliminate the printing factor and facilitating content distribution to all designated media, including indoor and…

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Smartphones will soon beat out tablets in UK mobile spend

July 11, 2017

The smartphone will soon blow past the tablet in the U.K. when it comes to mobile shopping, with smartphones grabbing 51.5 percent of spend next year.

Allpoint Network adds Rite Aid locations

July 11, 2017

Allpoint Network, a wholly owned subsidiary of Cardtronics, has announced the addition of selected Rite Aid Pharmacy locations in the Northeast, Mid-Atlantic…

Research highlights challenge points when it comes to customer experience

July 11, 2017

While 76 percent of retail decision makers believe they have enough actionable data, more than half (55 percent) are still relying on written, non-automated…

Research: Lifestage and lifestyle play big roles in consumer path to purchase

July 11, 2017

Family, childhood experiences and external influences all play a role in the consumer's path to purchase, according to new Alliance Data research.

True Fit boosts personalization with new shopping capability

July 10, 2017

The data-driven personalization platform True Fit has boosted its capabilities with a "Shop for Others" function that lets users build additional profiles for…

Consumers are loving loyalty programs, claims report

July 10, 2017

More than half, 53 percent, of Americans enrolled in a loyalty program are participating because the program is easy to use, and currently there are 3.…

Leveraging robotics in the retail customer experience quest

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Digital leaders from Behr, Subway, SoftBank and FordDirect share insight and opinion on where robotics fits into the customer experience and what promise the…

Kagan: The retailer role in smart home growth

by Jeff KAGAN — Wireless Analyst, Telecom Industry Analyst

Jeff Kagan explains why smart home growth is picking up steam and how it presents an opportunity for retailers, if they handle it correctly and position…

Study: Large format display market to reach $14.93 billion

July 7, 2017

The large format display market is expected to reach $14.93 billion by 2023, according to a report by Research and Markets. The market will grow at a compound…

Amazon's annual Prime Day boasts big international expansion

July 7, 2017

The third annual Prime Day at Amazon.com, happening July 10, will now be available to China, India and Mexico consumers as Amazon's total global audience is 1…

Consumers willing to pay for a good customer experience, claims new study

July 7, 2017

Eight out of 10 consumers are willing to pay more for better customer experience, according to a new Capgemini study.

Citi Pay arrives in the US

July 6, 2017

Citi MasterCard credit customers in the U.S. can now begin using Citi Pay, the mobile tap-and-pay service the bank first announced in November.

Planning an in-store technology? 4 steps to prototype it like a pro

Shopping is interactive, with 53 percent of consumers saying they'd pay more for valuable experiences. Half of in-store shoppers today say they're more likely…

Retail mall vacancy rate jumps, as do retail rental costs

July 6, 2017

The second quarter delivered a 10 percent increase in the retail mall vacancy rate, and rents increased a bit as well, according to a CNBC report, citing…

Walgreens doesn’t want to merge with Rite Aid after all

July 6, 2017

It was a short and quick courtship that set investors and shareholders into big spin cycles, but the love match between Walgreens and Rite Aid is finished.

Target goes to the mat with mattress startup

July 6, 2017

Shoppers browsing Target's aisles can now check out Casper Mattress mattresses and bedding as the retailer is teaming up with the start-up to sell its wares.

Walmart rolls out pickup kiosks in Arizona, Oklahoma, Alabama, Georgia and Virginia

July 6, 2017

Walmart has installed its large, in-store pickup kiosks in more than a dozen stores in cities including Gilbert, Arizona; Glenpool, Oklahoma; Enterprise and…

Tesco adds contactless tech to loyalty card program

July 6, 2017

U.K.-based Tesco has added contactless functionality to its loyalty card that enables users to collect points with a tap at the point of sale, according to a…