HomeBase USA deploys Simbe’s Tally robot

August 7, 2025

HomeBase USA has deployed Simbe's shelf-scanning robot in pilot programs at two locations.

How Verizon is tapping AI to drive customer experience innovation

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Verizon has unveiled its most significant customer experience transformation involving every customer channel – from retail stores to its app to its online…

National Retail Solutions (NRS) Hosts Community Career Day for Local Students

NRS Cares initiative welcomes 30 students to corporate headquarters for hands-on career exploration day.

Bed Bath & Beyond opening Tennessee location this week

August 6, 2025

Bed Bath & Beyond is returning to a physical retail format with the launch of a store in Nashville, Tennessee this week.

Loyalty programs gain in popularity but brands need to do more

August 6, 2025

Consumer loyalty programs are more popular than ever but not all brands are delivering on expected experiences.

CommunityRewards™ Partners with FCTI to Expand Innovative Coalition Cashback Loyalty Program Across Miami via ATM’s

Groundbreaking collaboration leverages ATMs as convenient registration points, introducing consumers to seamless card-linked loyalty rewards and micro-donation…

How Gen AI is shaping the way CPG, retailers operate

by Naveen Saini — VP, Head of Industry, Consumer Products, Retail, Services and Public Sector, Capgemini Engineering, Capgemini

The integration of Gen AI in the CPG and retail sector is driving efficiency, enhancing customer satisfaction and fostering innovation, making it a crucial…

One quarter of consumers will Buy Now Pay Later for holiday shopping

August 5, 2025

One quarter, 25%, of U.S. consumers plan to use Buy Now, Pay Later services when it comes to holiday shopping this year and 27% of millennials plan to go into…

Emotions drive over half of American spending

August 5, 2025

More than half, 63%, of American consumers shop emotionally and 74% state it leads to overspending.

NRS teams with DoorDash to empower local retailers

August 4, 2025

National Retail Solutions Inc. is partnering with DoorDash, leveraging DoorDash's retail APIs, to strengthen small independent retailers nationwide.

Target ATM explosion under investigation

August 4, 2025

An unknown individual or group used an improvised explosive device on an ATM at a Target in San Ramon, California. The store was closed during the explosion so…

Nearly half of consumers oppose tariffs

August 1, 2025

Nearly half of U.S. consumers, 43%, oppose White House administration tariff policies while 29% are in support and 28% are neutral on the issue.

Return on relationship: Why your return policy might be your strongest loyalty tool

by Marie DeLeo — Director, Strategic Consulting, Kobie

In today's retail environment, returns shouldn't be viewed merely as a cost of doing business. When strategically designed and leveraged, they become powerful…

Home Depot, Lowe’s retain top ranking among home improvement brands

August 1, 2025

Home Depot and Lowe's have maintained their ranking as home improvement category leaders in the Numerator Home Improvement Tracker report, attaining 28% and…

Labor Forecasting 2.0: Predicting Future Demand and Staffing for Efficient Growth with AI

Labor is your most significant controllable cost—but leveraging labor as a growth driver is more complex than ever. Enter labor forecasting 2.0: an AI-driven…

Presented by Deputy Corporation

Southwest debuting seat selection option in 2026

July 31, 2025

Southwest Airlines will give customers options to select their seat during booking starting Jan. 27, 2026.

More than half of consumers trust AI

July 31, 2025

Over half, 62%, of consumers trust AI to guide brand decisions yet 57% still prefer traditional search engines when researching personal, medical or financial…

Costco opening tech center in India

July 30, 2025

Costco Wholesale Corp. is planning to open a technology center in Hyderabad, India.

RaceWay taps Par Technology to power rewards program

July 30, 2025

RaceWay, a convenience retailer with over 240 stores in 11 states, has chosen Par Technology Corp. as its partner for the launch of its first customer loyalty…

Wegmans Dewitt debuts Instacart’s Caper Carts

July 29, 2025

The Wegmans Dewitt in Syracuse, New York now offers Instacart's smart carts to shoppers, the first stage of launching the smart carts at Wegmans store.