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News & Media

Airports emerge as a retail spending hub

June 27, 2017

The fact that travelers are spending more time in airports, mostly due to security check-in demands, means they have time to kill, and how they spend that time…

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United Airlines debuts Uno's pizza as airlines race to boost customer food options

June 27, 2017

Flying isn't as fun as it once was for most consumers, but United Airlines is hoping a little pie will go a long way to changing the trend.

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Gary R. Kohl tapped to lead SGK Brand Solutions

June 27, 2017

Gary R. Kohl is the new president of SGK Brand Solutions after serving as executive vice president/global business development for the company, according to a…

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Webinar resource: Eliminating islands of technology to craft the seamless customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

A valuable resource, a free webinar featuring an Intel expert and Forrester Research analyst, is available to RetailCustomerExperience readers striving to…

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Another French city goes live with Masabi's mobile ticketing improvements

June 26, 2017

Masabi has announced the first two deployments of mobile ticketing using the JustRide SDK, which the company calls the world's first mobile ticketing SDK for…

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Why mobile is playing a starring role in creating a seamless customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Every retailer and restaurant is going mobile or has gone mobile but a successful strategy to meld it with the physical customer experience takes work. Lots of…

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Ikea building AR app with Apple's help

June 23, 2017

When it comes to augmented reality, Apple CEO Tim Cook is a huge fan.

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Amazon debuts free 'try at home' apparel service

June 23, 2017

Not one to stand idle Amazon is advancing its game in the online and fashion apparel business and debuting a new service that lets shoppers try on and return…

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Verifone reveals 2 new POS terminals

June 23, 2017

Verifone has launched two new portable and mobile point-of-sale products that are meant for on-the-go businesses, line-busting scenarios and pay-at-the table…

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Interactive customer technology: How to achieve employee buy-in

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Achieving employee buy-in needs to be part of the project from the beginning when introducing customer interactive technology.

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Atlanta Braves' ballpark hits a home run with 360-degree curved display

June 22, 2017

NanoLumens recently installed a 7-foot tall by 69-foot long curved Nixel Series LED display at the Atlanta Braves' new ballpark. The display was wrapped around…

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Stitch Fix hires on CFO to lead rumoured IPO strategy

June 22, 2017

Online fashion retailer Stitch Fix has hired on Paul Yee, former global CFO at People Against Dirty, as its CFO as it prepares to move toward an IPO, according…

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Study: Retailers set to lose $71B in CNP fraud in next 5 years

June 22, 2017

New Juniper Research data reveals retailers stand to lose $71 billion globally from fraudulent card-not-present transactions over the next five years…

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Study: Indian consumers increasingly rely on mobile banking

June 22, 2017

A recent study from financial services technology leader FIS shows a dramatic increase over the past year in the use of mobile devices and other digital…

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Clear Channel Outdoor showcases DOOH creativity at festival

June 21, 2017

Clear Channel Outdoor Americas, a subsidiary of iHeartMedia Inc. plans to showcase the creativity and flexibility of DOOH advertising June 20-22 at this year's…

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The 'store as a community gathering place' emerges as a way to engage customers

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Interactive technology, besides empowering consumers, gives stores new reason to take new measures to make customers feel at home.

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Amazon's Whole Foods Market acquisition points to a changing role for physical stores; millennials hold the key

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Amazon's acquisition of Whole Foods Market is yet another sign – the biggest to date – that retail is being redefined by multiple shopping channels.

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Millennials weigh in on how they shop

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Attendees at the Interactive Customer Experience Summit in Dallas took advantage of a chance to find out first hand during a panel featuring seven millennial…

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Hughes Launches Affordable Integrated Broadband and 4G Network Platform

Hughes Network Systems, LLC (Hughes), a leader in managed network solutions, today announced the addition of the Fortinet FortiGate 30E to its portfolio of…

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Town of Bel Air, Maryland to have wayfinding kiosks

June 20, 2017

The Town of Bel Air, Maryland will have four wayfinding kiosks, according to The Baltimore Sun. The two-sided kiosks will have a map of Bel Air with key places…

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