Study shows shopper behavior shifting to more online purchases

January 12, 2011

Despite shopping in general being down, online shopping has increased. Seventy-three percent of shoppers who are buying more online, are NOT shopping more—they…

Taking a CSI approach to retail

Bob Gordman walks through a post-mortem on the recent retail season, spelling out who the victims were.

Target going into Canada, getting out of the credit card business

January 12, 2011

Target Corp. has announced that it has agreed to pay C$1.825 billion (U.S. $1.84 billion) to purchase from  Zellers Inc., a subsidiary of The Hudson’s Bay…

NRF: Intel shows 'Connected Store' proof-of-concept at BIG Show

January 12, 2011

Earlier this week at the National Retail Federation BIG Show in New York City, Intel Corp. unveiled its Connected Store concept, a two-story, 2,400 square-foot…

Eight characteristics of successful retail concepts

What do Apple, Zappo's, REI, IKEA, Walmart and other successful retail brands have in common?

NRF: NCR debuts kiosk designed to enhance cross-channel shopping

January 12, 2011

NCR Corp. showcased a kiosk enclosure, engineered with a sleek, modern design this week at the National Retail Federation's BIG Show in New York City.

Survey: Shoppers are frugal but optimistic

January 11, 2011

A new IBM survey of more than 30,000 consumers demonstrates that, while shoppers are optimistic about the future, they have developed attitudes during the…

Square secures new round of funding

by James Wester — Editor 1, Mobile Payments Today

January 11, 2011

According to the Wall Street Journal, mobile payment company Square has secured a new round of funding worth $27.5 million. With this newest round of funding…

DIY Should Mean Saving Money At Home and the Store

by Lisa Biank Fasig — Director, JZMcBride and Associates

The latest grocery news is that the Kroger Co. is testing a new self-checkout technology. My question is: What’s in it for me?

NRF: Disney Store shares details about POS, store redesigns

by James Bickers — Editor, Networld Alliance

A complete overhaul of both technology platform and store design draw up a new in-store experience.

NRF: Cisco study shows shoppers want tech-savvy experiences

January 10, 2011

Most retailers assume consumers want to implement technology into their shopping experiences, but executives from Cisco Internet Business Solutions Group…

NRF: Convergent technologies on the retail horizon

Shoppers want a seamless cross-channel experience; retailers who miss on convergence could fall behind.

Educating the Buyer

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

If you want leverage in a sales call...

NRF: VeriFone debuts mobile payment solutions (VIDEO)

by James Bickers — Editor, Networld Alliance

The payments giant unveiled its strategy for mobile at an early sneak-peek on NRF opening day.

NRF: Panel ponders retail's prospects for recovery

by James Bickers — Editor, Networld Alliance

January 9, 2011

NEW YORK - NRF president and CEO Matt Shay opened Monday's sessions at the NRF 100th Annual Convention & EXPO with a message of optimism and hope, for an…

HP's new retail digital signage, POS offerings at NRF BIG Show

by Christopher Hall

HP continues its move into the digital signage space and strengthens its retail offerings at the BIG Show.

NRF: Panel considers what retailing will look like in 2020

by James Bickers — Editor, Networld Alliance

Changing demographics, emerging markets among the seismic changes retail is facing in the coming decade.

NRF: How retailers are adjusting to a graying consumer

by James Bickers — Editor, Networld Alliance

January 9, 2011

NEW YORK - Speaking at the Monday morning NRF session “Consumer 2020: What Lies Ahead for the Retail Industry?” several retail executives discussed how they're…

Retaligent intros Charisma 1:1 clienteling and loyalty solution

January 9, 2011

Retail software company Retaligent Solutions Inc. recently announced its new retail-specific Customer Relationship Management (CRM) solution, Charisma 1:1.

Empathica expands GoRecommend to Twitter, e-mail

January 9, 2011

Customer experience management solutions provider Empathica Inc. announced today its GoRecommend solution has expanded the company's coverage of social media…