California gas stations to get Pepsi recycling kiosks

by Matt Cunningham — Editor, NetWorld Alliance

April 27, 2010

The Greenopolis recycling kiosk that won best of show at this year’s KioskCom and Digital Signage Expo is about to become a much more familiar sight.Beverage…

How Facebook pages can impact customer experience

Customers are using Facebook to research companies more than many retail executives and industry experts may have anticipated.

Disney Institute to keynote Retail Customer Experience Executive Summit

April 27, 2010

Disney Institute has been named the principal keynote for the inaugural Retail Customer Experience Executive Summit, August 1-3 in Chicago.Speakers from the…

Coming soon: Explore retail shops through Google Maps

by James Bickers — Editor, Networld Alliance

Google has quietly announced that it is going to allow businesses to add location photos to their Place Pages, accessible through search and Google Maps.Seems…

Swiss retailer Depot adds digital signage network

April 26, 2010

Navori International SA partner Nexgen is providing Gries Deco Holding(GDH) with a custom digital signage system powered by the Navori digital signage…

Redbox announces distribution agreement with Universal

April 26, 2010

DVD-rental kiosk provider redbox announced this week that it has reached a distribution agreement with Universal Studios for the timing of new releases from…

Build-A-Bear founder on the importance of listening

Maxine Clark demonstrates how to build brand loyalty by seeking feedback from customers.

Pricing: Are You Confusing the Market?

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

Play N Trade franchisee uses social media for store launch

April 25, 2010

Play N Trade Franchise Inc., the fastest growing video game franchise worldwide, announced in a press release a new store opening in Chicago’s Six Corners…

Mall of America going after luxury shoppers with remodel

April 25, 2010

The Minneapolis Star Tribune reports that a $5 million renovation to the iconic Mall of America is taking aim at luxury shoppers. Carpet is being replaced with…

Selling the seductiveness of luxury in-store

Why the in-store experience is crucial for creating loyalty to artisanal products.

Retailers: Ask your customers for permission to market to them

You can legally add a customer's email to your mailing list without asking. Here's why you shouldn't.

Top 100: 31. UGC, product reviews

Customer product reviews have become a key resource for shoppers to make their final purchasing decisions with enough confidence to complete the transaction.

Report: Moms win out over the economy

Mother's Day spending poised for a five-percent increase, according to new research.

Redbox reaches agreement with Fox, drops lawsuit

April 25, 2010

Twentieth Century Fox Home Entertainment and DVD-rental kiosk company redbox announced this week a multi-year distribution agreement that sets terms for when…

Top 100: 30. Loyalty technology

Loyalty programs are nothing new, but their importance is more obvious than ever as retailers look for ways to compete other than on price. In one case, data…

Best Retail in Romania...Hard Rock?

by Mike Wittenstein — Customer Experience and Service Designer, Storyminers

Great brands don't just deliver a great experience. They deliver a great experience everywhere!

B&N NOOK adds read-in-store feature, games, web browser

April 22, 2010

Barnes & Noble Inc. announced in a press release more new firsts and features for its popular NOOK eBook Reader, including the Read In Store experience (in…

32. Web-enabled POS

Many cross-channel initiatives have added features to retail Web sites, such as the ability to order online for in-store pick-up, or providing a transparent…

Celerant e-commerce tool adds CMS features

April 21, 2010

Retail software provider Celerant Technology announced that it has completed the integration of its content management system (CMS). The Celerant CMS was…