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News & Media

Bed, Bath & Beyond expands DoorDash partnership

October 13, 2021

Bed Bath & Beyond is the first retailer to jump on the DoorDash marketplace app and website, offering more than 60,000 products.

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Target ups pay for peak days during holiday season

October 13, 2021

Target aims to pay an extra $2 an hour to retail associates and service center workers who work what the retailer calls peak days during the holiday season.

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Successful experience strategy means knocking down silos, building the right team

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Retail success, and sustainability, is all about customer experience. While some retailers put experience strategies into silos, one expert explains why that…

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Consumers more mindful, view gifting as therapy this holiday season

October 12, 2021

The 2021 holiday season will be one of mindfulness, reflection, recuperation and a time to focus on mental health and self-care, according to a Sitecore report.

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Shoppers love online buying but also in-store tech

October 12, 2021

While a survey of 1,600 U.S. consumers reveals that more than half, 60%, prefer to do more than half their shopping online, there is also big interest by…

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Most consumers haven’t tapped try-on, AR features

October 12, 2021

Nearly three-quarters, 71%, of U.S. consumers that shopped online in the past 12 months have never used any virtual try-on features or any other AR online tech…

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Use data to figure out the 'why' of the shopper so you can help them with the 'how'

by Ryan Creamore

Ryan Creamore, regional customer success director, Americas, at Infobip, explains why seamless transactions are no longer the way of the future — they are the…

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Swyft iStores to offer sanitizing wristbands

October 11, 2021

Swyft Inc., a provider robotic and software-powered marketplaces that facilitate unattended retail, has teamed with Olo Band to distribute sanitizing…

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Home Depot taps Walmart service for home delivery option

October 11, 2021

Home Depot is using Walmart delivery service, GoLocal, to deliver customer products.

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Supply chain woes aren’t changing consumer behavior

October 11, 2021

Delivery delays and supply chain issues might be a worry for shoppers, but the issue aren't going to change consumer behavior this holiday season.

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NCR provides e-commerce solution to supermarket chain Northgate

October 8, 2021

NCR Corp. has rolled out its e-commerce solution Freshop to Northgate Gonzalez Market, a supermarket chain with 42 stores in Orange, Los Angeles, Riverside and…

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5 benefits of personalized marketing retailers aren’t thinking about

by Fayez Mohamood

Fayez Mohamood, CEO and co-founder of Bluecore, explains why handing over at least some control of the messaging in customer communications to technology can…

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Initiative aims to shape the future of retail

October 8, 2021

Standard AI is partnering with retail tech leaders to launch the Autonomous Retail Initiative focused on investing in convenience store operators to help shape…

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Stor.ai launches app to boost efficiency, profitability in grocery fulfillment

October 8, 2021

Stor.ai is launching a picking app that will allow retailers to combine multiple picking strategies in fulfilling orders which will prove more time efficient…

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Giant Eagle boosts data uptime, data security

October 8, 2021

Giant Eagle Inc., a food and pharmacy retailer with more than 470 locations across five states, is tapping StorMagic technology to ensure uptime and safeguard…

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'Smart store' AI platform strives to revolutionize customer experience

October 7, 2021

Veea Inc., providers of integrated smart edge connectivity, computing and security technologies, and iFree Group, a conglomerate providing global connectivity…

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Amazon delivery station boasts unique mural

October 7, 2021

Amazon's latest delivery station in Las Vegas, its third in the valley, boasts a 5,000-square-foot mural created on an exterior wall by local artist Jerry…

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Winning the talent war is all about recognition, healthy work-life balance

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

While retailers are still being challenged by COVID-19 they are also facing an increasing hurlde: hiring staff. The ongoing labor shortage likely won’t ebb…

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Family amusement center deploys cashless technology following COVID-19 closure

October 6, 2021

Pleasureland Amusement in Whitby, U.K., with arcade games, indoor golf, bowling and an ice-cream bar, has completed one year of implementation of the Semnox…

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As Black Friday loses its luster brands look for new ways to connect with consumers

by Paige O'Neill

Paige O'Neill, CMO at Sitecore, maps out how marketers adjust strategies to account for the current retail challenges while positioning themselves for a…

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