Ex Levi’s leader takes chief customer role at Narvar

November 22, 2021

Anisa Kumar, a retail veteran who has served in leadership roles at Levi's, Walmart and Target, has been named chief customer officer at Narvar, a…

Retail sales up on a healthy pace

November 22, 2021

Retail sales increased 1.7% in October, compared to September, according to the U.S. Commerce Department, reflecting the biggest growth since March.

Amazon Fresh boasts ‘Just Walk Out’ tech in California

November 22, 2021

This Thursday, Amazon will introduce its "Just Walk Out" technology at the Amazon Fresh store at 11340 South St. in Cerritos, California, allowing shoppers to…

Starbucks and Amazon open combined ‘Just Walk Out’ store in NYC

November 19, 2021

Starbucks and Amazon have introduced the companies' first joint store, Starbucks Pickup with Amazon Go, located in New York City at 59th Street between Park…

Clientron Unveils the Newly Slim-edge Wide-screen POS Monitor – PM7000

Clientron Corp., the global POS system provider, releases a new slim-edge and wide-screen POS monitor - PM7000 available for being a standalone or the second…

Product shortages, price hikes hit convenience services hard

Just as they were recovering from COVID-19, supply chain issues have socked convenience services operators with product shortages, price hikes and customer…

Frank Mayer display recipient of OmniShopper Award

November 19, 2021

Frank Mayer and Associates Inc. has received a 2021 OmniShopper Award from the Path to Purchase Institute for its LED+ display for GE Lighting, a Savant…

Travelex debuts self service stores at Amsterdam airport

November 19, 2021

Travelex, a foreign exchange brand, has introduced a pair of concept stores featuring self service at Amsterdam Airport Schiphol.

IoT digital signage leads the way for future of retail in Africa

November 19, 2021

One of the most recent retail innovations launched in South Africa is Shoprite Group's trial of Checkers Rush, an automated, cashless, cashier-less concept…

Retail momentum is all about shifting consumer demand

November 18, 2021

Retail revenue for the first week of November grew 18%, compared to the same time frame in 2019, and it's not due to panic purchasing behavior.

Grocery sales drive robust Walmart earnings despite inflation

November 18, 2021

Walmart beat earnings projection in Q3, despite inflation and supply chains issues, with a big thanks to grocery sales. The healthy earnings report this week…

Home Depot enjoys healthy Q3 sales

November 18, 2021

The Home Depot reported a 9.8% jump in sales for Q3, hitting $36.8 billion, an increase of $3.3 billion compared to the same quarter in 2020.

7 tips for excellent holiday customer support in retail

by Nikoletta Bika

Here are seven tips for superior customer support and experiences during the holidays.

L'Oreal Middle East partners with Accenture to drive personal experience

November 17, 2021

L'Oreal Middle East is partnering with Accenture to tap data and other advanced technology to reimagine the consumer experience and provide a more personalized…

Buy now, pay later catching fire with Gen Z, millennials

November 17, 2021

More than half, nearly 60%, of Gen Z and millennials have bought a product on social media using a buy now, pay later option, according to a study from…

How self-service applications are changing customer behavior

November 16, 2021

In a world where self-service technology plays a vital role in everyday life, brands and retailers need to understand the changing needs in customers' demands.

3 keys to strengthening customer experience

by Sam Gobrail

Here are three steps to creating a more engaging retail customer experience.

LK Bennett partners with payment player Mode

November 16, 2021

A U.K. luxury fashion retailer, L.K.Bennett, is partnering with Mode to offer the payment provider's services during online checkout.

Under Armour taps Amazon Web Services for SAP cloud environment

November 16, 2021

Athletic performance brand Under Armour is moving its business-critical SAP workload to Amazon Web Services in a quest to boost digital transformation as well…

Bala deploys SoundCommerce tech to optimize business operations

November 16, 2021

Fitness accessories brand Bala is deploying SoundCommerce technology for data-driven decision making and to optimize business operations, including first-party…