Australia airport introduces touchless passenger check-in, bag drop

November 2, 2020

Avalon Airport in Victoria, Australia, has introduced touchless passenger check-in and bag drop systems using speech, gesture and eye gaze technology provided…

Visa aims to curtail fraud for merchants, consumers

by Pat Shea — Editor, NetworldMedia

Fraud is a challenge retailers and consumers regularly battle. Mike Lemberger, senior vice president and regional risk officer for Visa, North America…

Holiday spend this year likely will dip a bit

October 30, 2020

Consumers aren't likely to spend more this holiday season compared to 2019 and much of the reason is due to the ongoing COVID-19 pandemic and rocky economic…

Holiday consumer behavior will be different this year, reveals study

October 30, 2020

Consumers will spend with caution, spend more on at-home holiday celebrations and spend more than half the gift budget via e-commerce.

How digital gifting led Dover Saddlery to an e-commerce victory

by Dana Springfield — Vice President of Marketing, Dover Saddlery

Dana Springfield, VP of marketing at Dover Saddlery, shares how the retailer's pivot in the arrival of the pandemic led to a robust and winning sales formula…

Whole Foods debuts one-hour pickup option

October 29, 2020

Whole Foods is delivering a faster pickup option for its customers.

Uber drives into NYC grocery territory

October 29, 2020

The latest grocery delivery service in New York City has a familiar name: Uber.

SkinStation upgrades with CAYIN digital signage

October 29, 2020

SkinStation, a skin clinic based in the Philippines, has integrated CAYIN Technology Co. LTD's digital signage to boost brand awareness and draw in more…

CVS hiring big time for COVID-19, flu season

October 28, 2020

In order to be prepared for flu season and the continuing coronavirus pandemic, CVS plans to hire 15,000 workers with more than half in full-time and part-time…

Japanese retailer taps MishiPay mobile self-checkout technology

October 28, 2020

Japanese retailer MUJI is deploying MishiPay's mobile self-checkout technology across all the company's U.K. locations.

Macy's leads in apparel digital maturity, reveals study

October 28, 2020

When it comes to digital maturity among apparel retailers, Macy's is at the top of the list, according to Incisiv's first annual Apparel Digital Maturing…

Coinstar debuts in-store advertising platform for kiosks

October 28, 2020

Coinstar is introducing adPlanet, a digital advertising platform that sits atop Coinstar kiosks in grocery stores, according to a press release.

Digital Transformation of Retail Brands: Dealing with the Impact of COVID-19

The crisis produced by the COVID-19 pandemic has dramatically changed consumer behavior and accelerated the digital transformation of the retail industry. With…

Lowe's expands holiday gift selections

October 27, 2020

Lowe's isn't just selling home improvement products this holiday season. Consumers will find lots of merchandise well beyond hammers, hoses and repair tools.

Target puts reservations into play for holiday shoppers

October 27, 2020

Target customers anxious about COVID-19 and wanting a safer shopping experience can now make a reservation at the retailer's location.

Home Depot launches holiday deals well before Black Friday

October 27, 2020

Holiday sales are in full swing, well before Black Friday, at home improvement retailer The Home Depot.

How Brooks Running overcame fraud and boosted customer experience

by Rich Stuppy, Rich Stuppy

Rich Stuppy, chief customer experience officer at Kount, shares how running sneaker retailer Brooks Running dealt with fraud and improved the customer…

5 things for marketers to be thankful for this holiday

by Anne-Marie Schaffer — EVP, GM, Merkle Inc.

Anne-Marie Schaffer, EVP, general manager of retail and consumer goods, auto and mobility for Merkle, shares insight on new solutions and approaches retail…

KFC's fire log available at Walmart this holiday season

October 26, 2020

For those who love the smell of fried chicken coming from a fire pit or fireplace, it's time to hit Walmart.

Gap shuttering lots of mall-based locations

October 26, 2020

Gap will close 220 stores, many housed in mall centers, within the next four years.