ICX Association Elevate Awards winners to be announced during livestream event

by David Drain

August 21, 2020

Winners of the ICXA Elevate Awards, which recognize outstanding achievement in interactive customer experience, are typically recognized during the annual ICX…

5 things retailers must do to get back to business post COVID-19

by Shashin Shah — Marketing, Pimcore

Shashin Shah, CEO of Pimcore Global Services, share five strategic steps to re-adjust the steering wheel for the road ahead so the digital retail business…

Target sales zoom, hitting all-time high

August 20, 2020

Target beat every analyst prediction regarding its latest quarterly earnings with its online business experiencing robust growth to the tune of 700%.

Amazon is on a hiring spree

August 20, 2020

The pandemic isn't stemming hiring at Amazon as the e-tailer aims to add 3,500 jobs in six cities.

Finalists announced for ICXA Elevate Awards

The ICX Association has announced finalists in eight awards categories, ranging from kiosk, digital signage, mobile, omnichannel and emerging tech. The winners…

The convenience of digital wallets during COVID-19

Kim Miller, VP, business development for Payway, explains why retailers should seriously consider embracing digital wallets as it offers both consumers and…

Payless relaunches in North America with new online platform, concept stores

August 19, 2020

Footwear retailer Payless is relaunching in the North American market with a revamped e-commerce platform as well as new brick-and-mortar concept stores.

Technology and safety in retail: 3 smart moves as stores reopen

by John Kavulich — Vice President, IoT Solution Sales, Acuity Brands

John Kavulich, VP, IoT Solution Sales, Acuity Brands Lighting, Inc., explains that while adaptive retailers' multi-faceted approach to managing during the…

Klarna teams with fashion influencers for video game shopping experience

August 18, 2020

Payments platform Klarna partnered with two social media influencers to create a pop-up virtual shopping experience in the Nintendo video game Animal Crossing.

Home Depot beats profit expectations

August 18, 2020

Home Depot's sales spike of 23.4% in its fiscal second quarter beat analyst expectations by a healthy margin.

Home décor product maker taps PlumSlice to streamline development

August 18, 2020

Designs Direct Creative Group, which provides home décor products to retailers, is deploying the PlumSlice Product Platform to streamline its product…

Transforming brick and mortar to create personalized customer experiences

by Audwin Cash — SVP, Atrius Enterprise Solutions

Audwin Cash, SVP of Atrius Enterprise Solutions, Acuity Brands, writes that despite the challenges facing retailers, there is an opportunity for stores to…

Retail sales continue on recovery path, albiet a bit slower

August 17, 2020

Retail sales are continuing to recover, though July was not at the same pace as June, which indicates a "positive step in the right direction," according to…

Australia convenience retailer taps Reflexis tech to simplify store operations

August 17, 2020

EG Group, a fuel and convenience retailer, is deploying Reflexis technology in 540 sites in Australia to boost task execution on the staff level and simplify…

Online retail growth in U.S. hits a new low point

August 17, 2020

Online retail growth, in the U.S. has hit its lowest level since the start of the COVID-19 pandemic, early April, according to Emarsys data.

Japanese consumers shifting from cash to electronic payments

August 14, 2020

Japan is experiencing a digital growth shift in regard to consumer spending, with shoppers moving from cash payment to card payment.

Curbside pickup is here to stay so it's time to make it work better

by Brian Donnelly — Marketing Director, LivePerson

Brian Donnelly, marketing director at LivePerson, shares that winning retailers will be those which offer consumers a seamless, convenient curbside pickup…

Circle K piloting contactless experience at Arizona store

August 14, 2020

Convenience brand Circle K is deploying technology from Standard to offer customers a touchless, autonomous checkout technology.

Walmart, Instacart team on delivery partnership

August 13, 2020

Walmart and Instacart are teaming up on a pilot delivery strategy to provide same-day grocery delivery in the U.S..

Last Blockbuster store transforms into temporary living experience

August 13, 2020

The last Blockbuster store in the world, situated in Bend, Oregon, is now serving as an Airbnb residence for local residents.