News & Media
Travel retailer taps Oracle cloud tech to boost customer experience
August 13, 2020
The Marshall Retail Group, a leading travel retailer in airports, casinos and resorts, is deploying Oracle Retail Xstore Office Cloud Service with the help of…
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Cannabis technology provider anna to roll out in 2 Colorado dispensaries
August 13, 2020
Anna, a cannabis technology provider, will roll out in two Colorado cannabis dispensaries this week: Strawberry Fields in Pueblo and Starbird in Southeast…
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Driving brand loyalty, customer engagement post COVID-19: Why digital marketing, omnichannel execution is essential
by Marty Armstrong — Founder, Armstrong Advisory Services
Marty Armstrong, founder and CEO of Strong Arm Advisory Services, shares insight on critical digital marketing and omnichannel execution considerations, that…
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Key to retailers’ success post-COVID-19: 4 necessary customer experience practices
by Kelly Ungerman — partner, mckinsey
Kelly Ungerman, senior partner at McKinsey & Company, explains how the 'new normal' of retail and business is forcing a rethinking of what customer care means.
read nowCashierless store technology startup raises $1M+
August 12, 2020
Pixevia, a retail automation company, has attracted €1 million ($1.17 million) in investments from venture capital firms Iron Wolf Capital, Open Circle…
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Yankee Candle teams up Ordergroove on subscription strategy
August 12, 2020
Yankee Candle is partnering with Ordergroove, a relationship commerce provider, to offer a subscription program to customers.
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Macy's expands Style Crew ambassador program
August 12, 2020
Macy's is expanding its Style Crew ambassador program to fashionistas across the U.S.
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Softtek launches digital sales services for retail sector
August 11, 2020
Softtek announced the launch of its digital sales services to help retail organizations optimize the sales cycle, deliver an optimal customer experience and…
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Digital driving big changes in consumer payment trends
by Pat Shea — Editor, NetworldMedia
A Visa Back to Business global study reveals small businesses and consumers that may initially been reluctant to adopt digital technology are now embracing it.
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Brick-and-mortar retail alive and well: Cohesive omnichannel strategies a must for success in post-COVID-19 world
by Jed Danbury — VP Sales, Computop
Jed Danbury, vice president, Computop, explains why retailers striving to develop a true omnichannel approach must bolster and support physical stores. And…
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Dollar Tree, Family Dollar reverse mask policy for third time
August 11, 2020
In early July, Family Dollar and Dollar Tree stores stated that facial masks were to be worn by vendors, employees, and customers in light of the ongoing…
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Amazon coming to an empty Sears near you
August 11, 2020
Amazon is reportedly mulling moving into vacant mall store locations, including shuttered Sears and JCPenney sites to open up additional fulfillment centers.
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Mad Mobile acquires Sysco's restaurant technology company CAKE
August 11, 2020
Mad Mobile Inc., a mobile platform for restaurants and retailers, has signed an agreement to acquire CAKE, a restaurant technology company based in Silicon…
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Fashion jewelry retailer teams with Olympian teen on accessories collection
August 10, 2020
Claire's Stores, Inc. is teaming up with 12-year-old Sky Brown, an Olympian skateboarder and surfer, on a skate-inspired collection launching this week.
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Macy’s hit with consumer privacy suit over facial recognition
August 10, 2020
An Illinois woman has sued Macy's, claiming in a class action that the corporation's use of facial recognition software violates the state privacy law…
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Glass-Media introduces digital activation as a service
August 10, 2020
Glass-Media is debuting a digital activation as a service offering, empowering brick-and-mortar retailers to respond to the challenges of COVID-19 with…
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Navigating the new retail experience: Operating at scale
by Chris Hogue — Head of Strategy and Product, LiveArea
Chris Hogue, head of strategy and product at LiveArea, explains that as customer experience expectations have leapt forward nearly four years in the past three…
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COVID-19 driving contactless card use, mobile payments despite security, cost worries
August 7, 2020
Safety and health concerns related to the ongoing coronavirus pandemic is "significantly," increasing use of mobile payments and contactless credit and debit…
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Lenovo teams with Instorescreen on touchscreens
August 7, 2020
Instorescreen, a provider of LED screens, has partnered with Lenovo, a technology hardware provider, to introduce touchscreens that feature an antimicrobial…
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Vengo teams with National Entertainment Network, launches digital media platform for in-store advertising
August 7, 2020
Vengo, a provider of digital kiosk technology, has launched its digital-out-of-home media platform for retail marketers and advertisers, partnering with…
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