Connecting the dots between retail customer experience, profit

Amy Brandli, director of client services at Centriam, shares data insight on a recent survey that asked consumers what they want and retailers likely aren't…

Lord & Taylor embraces food trucks

April 26, 2018

Stamford, Connecticut, on Monday banned food trucks on Spring Street, where some trucks had set up shop after being forced off of Bedford Street last year…

The future of retail: More tech and even more human

Matt Matsui, senior vice president of products and strategy at Calabrio, says digital transformation isn't just coming — it's finally here and retailers must…

Amazon shuttering Whole Food's reward program

April 25, 2018

Fulfilling a statement made early on following its acquisition of Whole Foods, Amazon is closing down the grocer's less than one-year old rewards program and…

Amex shuttering Plenti loyalty program come July

April 25, 2018

American Express announced in a tweet Monday it would end the Plenti rewards program on July 10 and consumers will lose all accumulated points at that time.

Coinstar teams with doxo on bill payment solution

April 25, 2018

Coinstar, a provider of self-service coin counting, and doxo, a web and mobile bill payment solution, have partnered to provide a cash bill pay service to…

Meridian taps Amanda Jordan as senior project manager

April 25, 2018

Meridian has welcomed Amanda Jordan as senior project manager, according to a press release. Jordan brings experience in project product development in the…

Mobile pay, AI, biometrics bringing new muscle to automatic merchandising

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The National Automatic Merchandising Association trade show floor featured POS equipment tailored to a consumer who is comfortable with mobile payment, and…

Wayfair launches one-day Way Day retail shopping experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

There's Black Friday and Cyber Monday and now comes Way Day, which will take place April 25 at Wayfair.com. The retailer is launching its own retail 'holiday…

Sionic Mobile, FreedomPay join forces on mobile payments, rewards

April 24, 2018

Sionic Mobile and FreedomPay have entered into a strategic alliance agreement to deliver an enhanced mobile payments and rewards experience intended to help…

Amazon No. 5 in UK retail segment

April 24, 2018

Amazon is the fifth biggest retailer in the U.K., and enjoyed a 22.5 percent U.K. revenue jump in 2017, according to GlobalData.

Saks Fifth Avenue window display now home to tattoo artist

April 23, 2018

In what has to be one of the most unique cross-brand strategies in retail, high-end luxury retailer Saks Fifth Avenue is taking a unique window display…

Mobile wallets: What's stopping retail consumers from jumping on the bandwagon

by Will Hernandez — Editor, NetWorld Media Group

A TSYS study reveals mobile wallet users intend to use mobile payments more at brick-and-mortar retailers. But intent and actual use could vary based on a…

Meijer hops on scan-and-pay bandwagon

April 23, 2018

Meijer is the latest supermarket chain to jump on the shop-and-scan bandwagon and will roll out the technology to all its stores by the end of the summer…

Target launches drive-up pickup service

April 23, 2018

Target is offering customers a new way to grab what they need from the retailer with its new "Drive Up" service available in Florida, Texas and throughout the…

Evolving payments tech challenges merchants to keep pace with shoppers' expectations

by Will Hernandez — Editor, NetWorld Media Group

Retailers must be aware of what's changing in payments to better serve their customers. That was the overarching message to retailers from a group of…

Retail closings may be on record-setting pace

April 20, 2018

Retail closings this year may prove to be a record-setter in regard to storefront square footage, according to a CNBC report.

Mobile scan-and-go shopping: Future of retail is on

Julian Wallis, retail director at Rambus, believes that retailers that invest in the right in-store digital initiatives will be able to separate themselves…

Walmart building, remodeling and tapping interactive displays

April 19, 2018

Walmart is building 20 new stores and remodeling hundreds of existing locations, mostly in Florida and Texas, with new designs on everything from aisle layout…

Amazon offering in-home gadget service

April 19, 2018

On the heels of announcing a partnership with Best Buy to sell its Fire-enabled televisions, Amazon is reportedly also setting up its own 'Geek Squad…