Brick and mortar retail getting a second chance

Rob Zomok, president, global operations at Inmar, believes there's a very bright spot along the retail horizon and its location will be a surprise to many: the…

Report: Retail holiday season sales was robust

January 11, 2018

Overall sales growth for the retail holiday season was 6.2 percent, a healthy spike compared to 2016's 4.7 percent growth. Retail spending grew 5.4 percent…

Pepper the robot now an airport restaurant greeter

January 11, 2018

Travelers can expect to see more of the 4-foot tall humanoid, Pepper the robot, at select HMSHost North American airport restaurants, according to a press…

What's in store for CX? Integrating insight for a 360-degree view of the customer

Phil Durand, director of customer experience management at Confirmit, explains why retailers can't rest on their laurels and have the customer's experience…

Is staying up with consumer acceptance of automation worth the challenges?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A session on the need to adopt automation in retail drew an overflow audience during the CES show in Las Vegas.

Four Winds Casino switches out LCD videowalls for LED displays

January 10, 2018

Four Winds Casino, based in New Buffalo, Michigan, has swapped out two LCD video walls with two large Nixel Series LED displays from NanoLumens. The casino…

The changing world of retail: 4 ways to defend against Amazon

Jeff Anulewicz, executive strategy director at MXM, explains how retailers, both online and offline, need to crack Amazon's dominance of the retail landscape.

Personal experience playing bigger role in purchase, reveals report

January 9, 2018

A good majority, 80 percent, of consumers are more likely to buy when a brand is delivering a personalized experience.

Sprouts extends home delivery with Instacart partnership

January 9, 2018

Healthy grocer Sprouts Farmers Market will soon be providing home delivery in all of its major markets via a partnership with Instacart.

Target has a rosier outlook on 2018 thanks to holiday sales

January 9, 2018

A robust holiday sales season has Target revamping its expectations for the fourth quarter, raising its fourth quarter and full-year 2017 EPS guidance.

JD.com debuts first store in new high-tech supermarket chain

January 8, 2018

Chinese ecommerce player JD.com is opening the first of what will be a chain of high-tech supermarkets in Beijing.

How to capitalize on the OOH viewing experience to keep customers

Curt Marvis, CEO and co-founder of QYOU Media, explains how retailers can take advantage of DOOH now that customers are watching more video than ever before.

Kiosk Marketplace Influencer of the Year: Under Armour's Christiana DiMattesa

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Chrisiana DiMattesa recognized the importance of giving Bostonians a new type of retail experience, leading her to conceptualize a virtual tour of the store…

Macy's to slash 5,000 jobs despite solid holiday sales

January 5, 2018

Despite a boost in holiday sales this past season Macy's expects to cut 5,000 jobs and close seven stores.

Sears adds 103 stores to closure list

January 5, 2018

In addition to 63 planned store closures, Sears expects to shutter another 103 by April of this year.

Star Micronics, Sophatar launch digital signage service

January 5, 2018

Star Micronics and Sophatar are launching a digital signage service, called Sophatar POS Signage, for all Star Cloud Services members.

Store closures will hit 12K in 2018

January 5, 2018

The start of the new year will bring a "rash" of bankruptcy filings and store closing announcements, according to a Business Insider report that cited data…

Why Amazon may lose its influencer title in 2018

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

While the ecommerce retailer won top shopping destination this past holiday season, and dozens of headlines related its innovations, Amazon is not immune to…

Indian hospital services kiosk offers pay services, info

January 4, 2018

The Rashtriya Ispat Nigam Limited — Visakhapatnam Steel Plant, a public enterprise of the Ministry of Steel in India, has introduced an employee information…

Tax bill may impact retailer strategy in several ways

January 4, 2018

Retailers will likely be hiring less workers and embracing automation technology due to the new federal tax laws.