BrandsMart USA taps a new mobile delivery tracking tool

September 13, 2016

BrandsMart USA is tapping nuVizz's nuDeliverIT mobile delivery tracking technology to boost customer experience. The solution provides the retailer with…

Guide offers retail email marketing tips, insight

September 13, 2016

Reputation is critical, and quality beats quantity when it comes to successful email marketing.

Kohl's, Macy's among 'genius' digital retailers

September 13, 2016

JC Penney, Nordstrom, Macy's and Kohl's are on a 'genius level' when it comes to digital smarts, but no one is close to attaining Amazon's impressive…

Popular Magnetic Adapter Now Available in Longer Length with More Magnets

Get the strongest hold with more magnets in the popular CH-10 Magnetic Adapter from FFR Merchandising.

DSW partners with Infor on retail commerce apps

September 12, 2016

Footwear retailer DSW is hoping to provide a more seamless shopping experience with a new commerce application suite that will provide flexibility, greater…

Outdoor retailer aims for a deeper customer relationship

September 12, 2016

Cabela's is teaming up with InMoment on a new system that will empower front-line employees and operations leaders with deeper customer intelligence to drive a…

Pokémon GO: A retailer's dream, or a network/app management nightmare?

Most retailers take advantage of applications to improve customer engagement. To facilitate wireless coverage for customers using a retailer's mobile app (who…

Pokémon GO inspires Bloomies' social media omnichannel effort

September 9, 2016

Leading retailer Bloomingdale's is hoping to spark fall season sales with a unique customer engagement effort using social media.

Pier 1 chief leaving post by year's end

September 9, 2016

Home furnishings retailer Pier 1 is on the hunt for a new CEO as its current top leader is stepping down come January. Alex Smith, CEO and president, will…

Consumers loving mobile coupons

September 9, 2016

The number of U.S. adult shoppers using mobile coupons spiked 18 percent in 2015 and is on track to jump another 11 percent by the end of this year. That…

Mobile innovation is not about your phone!

by Jeannie Walters — Chief Customer Experience Investigator, 360Connext

What if the future of mobile has nothing to do with the phone in your hand?

Office Depot extends partnership with dunnhumby

September 7, 2016

Dunnhumby and Office Depot are extending a partnership focused on data analysis to boost the customer experience.

Crate and Barrel boosts mobile experience with new tool

September 7, 2016

Crate and Barrel is using a new technology service to boost the mobile retail experience in its retail stores.

Freebirds talks mobile innovation at CONNECT Mobile Innovation Summit

Freebirds' VP of Marketing Erin Levzow talks with Hughes' Tim Tang about the importance of mobile for both the business and the customer.

How Express.com improved search conversions by 18%

Apparel retailer Express.com provides insight on how helping shoppers find relevant products faster and easier led to a rewarding customer experience and…

Versatile New Clip-On Sign Holder Swivels for Ideal Viewing Angle

Add eye-catching signs to displays and fixtures throughout the store with the attractive, new Clip-On Sign Holder with Two-Way Swivel from FFR Merchandising.

United Airlines, Freebirds World Burrito share insight on location-based marketing

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

There is a well-worn philosophy when it comes to the real estate industry: Location is everything. The same is true for the retail segment when it comes to…

Sales challenges continue at Abercrombie & Fitch

September 2, 2016

Weak sales at Abercrombie & Fitch’s flagship store and its tourist locations are the prime reason for the teen retailer's 14th consecutive quarter sales…

Le Creuset deploys customer engagement program for retailers

September 1, 2016

In a quest to spur store traffic and boost sales, Le Creuset is launching a digital culinary program for retailers.

Beyond the smartphone: Restaurants and retailers challenged to reach consumers everywhere

by Will Hernandez — Editor, NetWorld Media Group

At the recent CONNECT Mobile Innovation Summit, executives discussed how providing the best omnichannel experience should be a top priority.