News & Media
MasterCard, Zwipe team up to roll out first-ever biometric contactless payment card
October 21, 2014
Biometric authentication replaces PIN entry, enabling cardholders to make contactless payments in any amount, unlike current NFC-enabled payment solutions.
read nowSwirl launches mobile ad exchange
October 20, 2014
According to the company, Swirl’s platform enables retailers and brands to reach consumers with highly relevant content and offers delivered to their…
read nowAlmost half of Americans are likely to avoid retailers affected by data breaches
October 20, 2014
This holiday season, almost half of Americans are likely to avoid shopping at stores that were affected by data breaches over the past year.
read nowShowrooming dips, but 'webrooming' surges, according to survey
October 20, 2014
New research in 17 countries shows consumers combining online, in-person shopping for even low-value purchases.
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Obama executive order calls for 'BuySecure' initiative
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
An executive order from the president directs the government to lead the way in securing financial transactions and sensitive data — and in pushing toward…
read nowSimon Malls implementing Ziploop mobile shopping app
October 17, 2014
According to the company, Ziploop provides shoppers with an effortless way to organize their shopping activities across all devices, at home or on the go.
read nowVisa, Chase add Apple Pay capabilities for merchants, customers
October 17, 2014
Visa and Chase both announced this week that its customers and merchants will soon have access to Apple Pay. Starting Oct. 20, iPhone 6 or 6 Plus users will be…
read nowNeiman Marcus president named to Under Armour board
October 17, 2014
Under Armour, Inc. has announced that Karen Katz, President and CEO of Neiman Marcus Group LTD LLC, has joined the company's board of directors.
read nowExpect 47% of US terminals to be EMV-enabled by 2016
October 17, 2014
The estimates are based on forecasts provided by acquirers representing approximately 80 percent of U.S. purchase volume.
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Respect your customer's time by resolving complaints quickly
by Shep Hyken — CAO, Shepard Presentations
Statistics show that the average adult in the United States spends 364 minutes on the phone every year waiting, and hoping, to talk to someone who can correct…
read nowShopko expands omnichannel ship-to-store
October 16, 2014
Shopko, a $3 billion retailer that operates 320 stores in 21 states, has announced the rollout of its expanded omnichannel, which it says provides customers…
read nowOuterwall wins software innovation award
October 16, 2014
Outerwall Inc. is the winner of the 2014 Software AG Innovation Award in Digital Enterprise for its enterprise management software.
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Nine common mistakes that can wreck your retail business
by Bob Phibbs — CEO, The Retail Doctor
You can't always blame your company's hard times on the economy or the competition. Sometimes, it's a lack of focus on the fundamentals.
read nowShopKeep adds EMV, NFC acceptance to new reader
October 16, 2014
ShopKeep said its new card reader brings the latest advancement in U.S. payment technology to thousands of merchants.
read nowWhole Foods launches 'Responsibly Grown' produce rating system
October 15, 2014
The new rating system labels fresh fruits, vegetables and flowers as "good," "better" or "best" to help shoppers make more informed choices in the produce and…
read nowCalvin Klein brings interactive shopping experience to Macy's
October 15, 2014
The Calvin Klein Interactive Denim Shopping Assistant is an interactive touch display and sales assistance application developed to support shoppers as they…
read nowAmerican Eagle Outfitters says beacons are driving better sales
October 15, 2014
American Eagle customers received a message upon entering the store, offering a small incentive for visiting the fitting rooms. Resulting data showed the…
read nowStudy says consumer satisfaction with supermarkets is very high
October 14, 2014
The research found that supermarkets continue to generate high satisfaction among their shoppers, scoring an average of 4.46 on a five-point scale, where five…
read nowWebinar to discuss I-9 trends and tips
October 14, 2014
Homeland Security isn't just targeting big businesses anymore. Small to mid-size companies are under an increasingly watchful eye.
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Don't let 'holiday creep' ruin your retail story
by Andrew Sharpe — Retail Strategist, BRANDSPANK
On the surface, holiday creep may not seem like a problem for retailers, but when you take a closer look, you can see how this phenomenon contributes to the…
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