Bond Brand Loyalty Announces New Executive Vice President of Client Services to Lead Accelerated Growth of North American Business

Bond Brand Loyalty (formerly Maritz Canada and Maritz Loyalty Marketing), North America's leading Brand Loyalty Agency, today announced the addition of Rob…

ChannelAdvisor publishes new Multichannel E-Commerce Study

August 20, 2014

Study finds that 90 percent of retailers surveyed are selling on marketplaces, 64 percent are using digital marketing.

Back-to-school shoppers still wrapping up shopping lists

August 20, 2014

Coupon usage is growing among back-to-school and college shoppers.

#CONNECTsummit14: Gartner shares mobile best practices statistics

by James Bickers — Editor, Networld Alliance

In the opening session for the CONNECT Mobile Innovation Summit, Gartner vice president of research Michael McGuire shared his view of how retailers should…

New platform lets fashion mavens shop straight from the runway

August 19, 2014

Shoppers can now reserve new looks straight off the fashion runway with an assist from pre-order platform Luevo.

Square expands capital program

August 19, 2014

Victory Park Capital invests in Square so that mPOS provider can target more small businesses with lending opportunities.

Embracing big data, technology and omni-channel operations to enhance the customer experience

The retail world today is epitomized by near-global access to the Internet and speedy adoption rates of smartphones.

ShopSavvy gives consumers expanded retailer tracking

August 19, 2014

Company updated mobile app to give consumers the ability to track sales from their favorite brands and merchants.

Kaspersky study finds consumers nonchalant about data security

August 18, 2014

When it comes to protecting their personal and financial information online, consumers just might be their own worst enemy.

Square goes on the defensive in light of Amazon Local Register

August 15, 2014

The mPOS provider addressed in a blog post what it called myths about it pricing, service and a number of other issues.

Customer service is simple, but it is not always easy

by Shep Hyken — CAO, Shepard Presentations

The difference between good and great is often just a little bit of extra effort by the employees who serve the customer.

Supervalu the latest brand to report data breach

August 15, 2014

The company doesn't specify that PIN numbers were stolen, but refers to 'other numerical information' in the announcement that its POS system was compromised.

Amazon enters the mPOS competition

by Will Hernandez — Editor, NetWorld Media Group

The online retailer Wednesday introduced Amazon Local Register with a better transaction rate than Square.

PassMarket, NCR Silver connect to enhance mobile shopping experience

August 14, 2014

The iMobile3 PassMarket mobile app provides customers with rewards, offers, gifting, messaging, store locator and payment features to simplify the shopping…

New Balance uses live omnichannel event to promote its latest running-shoe launch

by Greg Sharpless

August 14, 2014

Footwear manufacturer New Balance is partnering with Oregon-based Brandlive to produce a four-day series of online and in-store video events, all designed to…

Commerce Department says US retail sales slow in July

August 13, 2014

The U.S. Department of Commerce today reported that retail sales slowed unexpectedly in July, according to Reuters.

Big data firm consolidates global brands

August 13, 2014

London-based cloud software and big data company eCommera today announced the launch of its new global brand identity, OrderDynamics — unifying its…

NACS says consumer confidence plummeting in August

August 12, 2014

Just as quickly as consumer optimism surged in July, it plummeted in August, even as gas prices fell by more than 15 cents over the past month.

Retail spending growth reaches 11-month high in July

August 12, 2014

Overall retail spending growth was at its strongest levels in a year as nearly all retail categories turned in improved numbers.

Summit to take a deep dive into the future of ATM and mobile technologies

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

The second annual ATM & Mobile Innovation Summit in September will feature experts with exceptional depth of knowledge in areas of innovation, security…