Sportswear retailer Pro Direct store design goes high-tech

Pro Direct's vision was to capture the dynamic feeling of walking into a physical realization of their website.

CFPB issues advisory on digital currency risk, invites consumer complaints

August 11, 2014

The CFPB has previously shown an inclination toward rule-making in response to consumer complaints; now it has Bitcoin and other digital currencies in its…

Nordstrom launches give-back brand Treasure&Bond

August 11, 2014

Five percent of net profits will support nonprofits that empower women and girls.

Epicurious using beacons for in-store experiences

August 8, 2014

Swirl beacons installed in retail shopping locations throughout North America will be used to trigger delivery of value-added lifestyle content and…

CONNECT Summit to delve into the evolving impact of mobile

Nikki Baird, Jack Philbin among the keynote speakers for the inaugural executive event.

Starbucks' loyalty program now reminds customers to claim rewards

August 8, 2014

Starbucks wants to make sure customers never forget to claim one of its loyalty rewards again.

Research: 'Preparing for 2015: The Year of the Liability Shift'

August 7, 2014

A new Mercator research note explores factors influencing the willingness, motivation and speed of payments players in implementing EMV technology.

Study finds that digital coupons positively affect brand and loyalty

August 7, 2014

Nearly 7 in 10 consumers surveyed strongly believe that digital coupons have a positive impact on a retailer's brand, and 68 percent also say that coupons…

Barnes & Noble, Google team to offer same-day delivery

August 7, 2014

Barnes & Noble now has Google employees in some of its stores, pulling customer orders and prepping them for same-day delivery. According to a report from…

Four considerations for providing the best mobile customer experience

by Jeannie Walters — Chief Customer Experience Investigator, 360Connext

Is it harder to deliver a positive customer experience via mobile platforms? Forty percent of e-commerce executives say yes.

Wipit expands product offering to include in-app barcode payments at retail POS

August 6, 2014

Mobile wallet provider's wallet is aimed at financially underserved consumers.

Global Payments to offer bitcoin acceptance

August 6, 2014

Payment solution provider Global Payments Inc. announced that it has signed a referral agreement with BitPay that will allow Global Payments to incorporate…

Amazon expands same-day delivery to six more cities

August 6, 2014

Amazon.com announced it has expanded Same-Day Delivery with new “Get It Today” capabilities for customers in Baltimore, Dallas, Indianapolis, New York City…

TouchStore aims to engage in-store shoppers on their mobile devices

August 6, 2014

TouchCommerce has announced its newest solution, TouchStore, which it says enables retailers to enhance the omni-channel shopping experience for in-store…

Target takes a Q2 hit of $148M in costs from data breach

August 5, 2014

The figure includes estimated probable losses for what the company believes to be 'the vast majority of actual and potential breach-related claims,' including…

Five disruptive retail trends to watch for

by Kristen Gramigna — Chief Marketing Officer, BluePay

Retailers who approach their offerings to act more like a partner than a promoter will likely emerge the victors in the future of retail.

Smartphone-generated retail revenue up 97.6 percent, July 2014 vs. 2013

August 5, 2014

Mobile commerce platform Branding Brand has released the results of its Mobile Commerce Index for July 2014. The worldwide data sample reports…

Sitecore introduces .NET-based experience commerce platform

August 5, 2014

Sitecore has announced an early access program for Sitecore Commerce, which it says is the first enterprise-grade .NET customer experience management solution…

Ugam unveils Assortment Intelligence tool for retailers

August 4, 2014

Ugam has announced Assortment Intelligence, a solution that it says generates insights for retailers about what products to keep, carry and drop, based on…

Maslow's hierarchy of needs and the psychology of loyalty programs

by Bryan Pearson — President, LoyaltyOne

Psychology 101 meets loyalty marketing.