Omnico releases study on Millennial shopping behavior

April 17, 2014

Global retail technology firm Omnico Group has released results from its latest national primary research campaign revealing that consumers are increasingly…

Why certification matters

by Greg Swistak

Among the many considerations buyers should bring to the table when selecting a designer and manufacturer for their next cart or kiosk are the certifications…

Bang & Olufsen launches next-generation retail concept in North America

April 16, 2014

Bang & Olufsen has unveiled its first newly redesigned store concept in North America at the new Madison Avenue showroom in New York. According to the…

Report: Consumers prefer conducting most business interactions online

April 16, 2014

Temkin Group has released new research, "Consumer Channel and Cross-Channel Benchmark, 2014." The report identifies which channels consumers prefer to use for…

Mobile messaging platform Outspoken adds Passbook support

April 16, 2014

Outspoken, a B2C mobile messaging company, has announced the expansion of its mobile marketing platform to support the Apple Passbook application. According to…

A retailer's customer experience checklist

Although they may be harder to tick off in a simple box, customer-centric strategies are extremely important to get right.

Egging for the bigger basket

by Lisa Biank Fasig — Director, JZMcBride and Associates

The saying goes that you've got to crack a few eggs to make an omelet, but this year coloring a dozen eggs may crack your budget.

NRF announces cybersecurity initiative

April 16, 2014

The National Retail Federation is moving forward with the creation of a program that will provide retailers access to information on cybersecurity threats…

Versatile Credit introduces tablet-based credit app device for retail

April 16, 2014

Versatile Credit has announced the launch of The Hive, a new countertop kiosk designed to fit in more store environments. Versatile Credit is a business unit…

New survey says most consumers concerned about personal data privacy

April 15, 2014

A recent poll by marketing research firm GfK reveals that almost nine out of 10 (88 percent) U.S. consumers are at least "a little" concerned about the privacy…

Amazon acquiring digital comic book platform comiXology

April 14, 2014

Amazon has announced that it has reached an agreement to acquire comiXology, a company "that revolutionized the digital comics reading experience with their…

NRF reports retail sales up in March

April 14, 2014

Warmer spring weather spurred continued consumer spending and activity this March. According to the National Retail Federation, March retail sales, which…

Rogers launches NFC-enabled mobile wallet in Canada

April 14, 2014

Rogers Communications Friday launched the suretap wallet, a new application that lets customers use their NFC-enabled smartphones to make payments at tens of…

When it comes to loyalty marketing, sometimes less really is more

by Fred Thompson

Let's play a game. Ask your fellow executives to name (without looking) those perks that your customers perceive to be the top five benefits of your loyalty…

March spending growth remained positive despite Easter shift into April

April 11, 2014

First Data Corporation has released its First Data SpendTrend analysis for March 1, 2014, through March 31, 2014, compared to March 2, 2013, through April 1…

Securities analyst predicts NFC-enabled iPhone

April 11, 2014

Apple this fall will release a new iPhone with NFC integration and also include the technology in its long-rumored iWatch, according to an investor note from…

Retail lessons for today, learned from PBS' Mr. Selfridge

It turns out that what was true 100 years ago in retail is still true today.

Research: Can Bitcoin succeed?

April 10, 2014

The mixed news and reviews of Bitcoin leave the public to wonder: Is Bitcoin on its last legs, or will it become a part of the mainstream payments…

Report says U.S. retail sales topped $4.5 trillion in 2013, outpaced GDP growth

April 10, 2014

Total retail sales in the U.S. topped $4.53 trillion in 2013, and e-commerce accounted for a significant portion of that growth, up 16.9 percent in 2013 — or…

How to ensure a symbiotic mobile marketing strategy

A brand's app and mobile wallets create a cross-pollination effect that's unrivaled for driving consumer engagement.